Senior Manager, GTM Strategy and Operations
Senior Manager role driving GTM strategy and operations for account management. Leads cross-functional projects, builds value engineering frameworks, launches new service offerings, and synthesizes client insights to maximize revenue and NRR. Requires 5+ years in consulting, IB, or high-growth tech plus strong AI proficiency.
About the job
What You’ll Do
- Provide Executive Air Coverage: Autonomously lead large-scale cross-functional projects on behalf of the CRO, Accounts, managing alignment across teams to unblock organizational bottlenecks.
- Architect Value Engineering Frameworks: Develop, scale, and evolve a structured approach toward conducting business value assessments, enabling and working alongside front-line AMs to methodically prove ROI to our most complex clients.
- Client and Stakeholder Engagement: Engage directly with clients and internal stakeholders to understand, measure and track critical client value drivers and related competitive/industry benchmarks.
- Launch Scalable Service Offerings: Partner with post-sales leadership to design and launch new value-added delivery and professional services offerings that unlock fresh revenue streams.
- Drive Account Health and Stabilization: Refine existing client engagement methodologies - such as the way we assess client risk, and our process for implementation and change management.
- Synthesize Executive Insights: Help shape the business intelligence and voice of the client feedback loop - synthesizing complex dashboards, KPIs, and qualitative feedback to provide clear recommendations on shaping the customer journey and maximizing Net Revenue Retention.
What We’re Looking For
- 5+ years of experience in top tier Management Consulting, Investment Banking, Corporate Strategy, high-growth tech, or a similar capacity.
- Highly proficient in applying AI to amplify daily output and strategic planning, with an established habit of continuous professional development to stay ahead of the AI technology curve.
- Proven hands-on partnership with C-suite/CXO leaders in high-ownership organizations.
- Demonstrated ability to synthesize business, financial, and operational information into actionable insights.
- Mastery of project management, organizational alignment, and driving cross-functional outcomes.
- Strong analytical skills, experience with leading SaaS tools (Salesforce, ThoughtSpot etc.) would be a plus.
- Proven ability to thrive in highly ambiguous environments, with a track record of building structure and clarity where daily priorities are fluid and no two days look the same. A self-starter mentality.
Skills
Management Consulting, Investment Banking, Corporate Strategy, AI, Project Management, Salesforce, Thoughtspot
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