Revenue Operations Manager
Builds and optimizes AI-powered revenue workflows for provider go-to-market teams, replacing manual work with scalable systems. The role requires 5–7 years in Revenue Operations, Business Operations, Strategy, or a similar environment, plus fluency with AI tools, APIs, SQL, and cross-functional process change.
About the job
Responsibilities
- Build, ship, and iterate AI-powered workflows using prompt engineering, agentic workflows, and orchestration to reduce manual effort and surface reliable insights.
- Partner with R&D to productize successful workflows.
- Own and evolve core revenue workflows across provider go-to-market teams.
- Lead Revenue Operations initiatives end to end, from problem definition and data analysis through implementation and rollout.
- Evaluate and deploy AI-native tools including Attention, Clay, Glean, and Claude.
- Shadow representatives to design workflows based on frontline needs.
- Partner cross-functionally on business and frontline representative priorities.
- Use quantitative analysis to evaluate process performance, identify bottlenecks, define success measures, and recommend ROI-driven improvements.
Requirements
- 5–7 years of experience in Revenue Operations, Business Operations, Strategy, or similar roles in high-growth, operationally complex environments.
- Fluency with AI tools and the ability to build, ship, and iterate revenue workflows.
- Experience with prompt engineering, agentic workflows, and AI orchestration.
- Understanding of APIs and how data moves between tools, sufficient to connect systems independently.
- Ability to use SQL or quickly achieve equivalent proficiency with AI assistance.
- Track record of leading large, cross-functional projects involving engineering, systems, data, and process change.
- Strong communication skills and the ability to simplify complexity, create alignment, and drive action.
- Ability to prioritize high-leverage problems, establish clear success measures, and continuously improve based on adoption and feedback.
- Comfort working in ambiguity, taking ownership, and building new capabilities.
Nice to Have
- Python experience for cases that cannot be handled with no-code tools.
Benefits and Compensation
- Annual salary range: $121,600–$190,000.
- Headway is committed to providing reasonable accommodations for qualified individuals with disabilities.
Skills
Revenue Operations, AI Workflows, Prompt Engineering, Agentic Workflows, Ai Orchestration, APIs, SQL, Python, Claude, Clay, Glean, Attention, Data Analysis, Workflow Automation, Cross-Functional Project Management
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