Solutions Consultant

Responsibilities

• Build Faro’s pre-sales function, including discovery processes, demo frameworks, evaluation workflows, sales handoff standards, and reusable enablement assets.
• Partner with sales and leadership to lead discovery conversations and uncover clinical, operational, and strategic challenges.
• Design and deliver tailored demonstrations of Faro’s platform for enterprise life sciences clients.
• Support RFI responses, evaluations, customer proposals, and complex, multi-stakeholder buying processes.
• Build and maintain tailored demo environments and collateral reflecting enterprise clinical development complexity.
• Develop trusted relationships with clinical development and operations leaders, innovation stakeholders, and IT evaluators.
• Shape account strategy, identify technical champions, and communicate client feedback internally.
• Navigate integration, product, security, and compliance evaluations with technical product and implementation teams.
• Quantify business impact through ROI analysis and business case development.
• Travel as required for client engagements.

Requirements

• 7+ years of experience in solutions consulting, sales engineering, or pre-sales within enterprise SaaS, or comparable management consulting experience.
• Meaningful exposure to life sciences, biotechnology, or pharmaceutical clients.
• Experience leading complex evaluations across large, matrixed organizations with extended buying cycles.
• Exceptional discovery, communication, and executive stakeholder engagement skills.
• Ability to translate complex clinical, operational, and technical challenges into clear recommendations.
• Builder mindset with strong ownership and ability to create structure in an emerging function.

Nice-to-Haves

• Familiarity with clinical trial design, protocol development, or clinical operations workflows.
• Technical or data analytics background and comfort with deeply technical conversations.
• Experience with Veeva, Medidata, or comparable enterprise life sciences platforms.
• Experience selling or implementing AI-powered platforms in life sciences.
• Experience at a high-growth technology company.

Compensation and Benefits

• Annual salary: $140,000–$165,000.
• Equity compensation, including stock options.
• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Basic life insurance.
• Short- and long-term disability coverage.
• Flexible vacation, paid sick leave, and observed public holidays.
• Training and development reimbursement.
• Peer-to-peer bonus program.
• Company and department events.
• Remote-friendly work with periodic travel for in-person collaboration and events.