BigPanda
Agentic AI platform for IT operations incident management
BigPanda builds an AIOps platform that uses agentic AI to automate IT detection, triage, and resolution for ITOps and ITSM teams. It serves enterprise IT organizations, unifying data into an AI knowledge graph to prevent incidents, reduce downtime, and cut costs. This matters as enterprises spend billions on manual IT ops that don't scale with modern hybrid cloud environments.
Senior People Operations Partner
Senior People Operations Partner owning compensation infrastructure, compliance, global entity management, and HR operations for a high-growth tech company. Requires senior-level People Ops experience, expertise in global compensation and HRIS, and an AI-native mindset.
Value Delivery Manager
Lead enterprise customer implementations of BigPanda’s AI solutions, driving measurable business outcomes and managing complex multi-product programs. Requires 6+ years of project management experience and native/fluent German.
Solutions Engineer
Serve as the technical bridge between BigPanda and customers, designing integrations and leading POCs for an AIOps platform. Requires 4+ years in a customer-facing technical role and strong AWS, JavaScript/TypeScript, and observability experience.
Strategic Account Manager
Manage and grow relationships with largest enterprise customers as a trusted advisor to C-suite leaders. Drive revenue expansion through strategic account planning, upselling, and complex deal negotiations in a SaaS environment.
Enterprise Account Executive - Northeast
Enterprise Account Executive responsible for managing complex sales cycles, building relationships with enterprise clients, and driving revenue through proactive prospecting and product demonstrations.
Sales Development Representative
Sales Development Representative responsible for outbound prospecting, lead qualification, and booking discovery meetings with IT, NOC, and DevOps leaders at Fortune 2000 companies. Requires 1+ year of sales development experience, strong prospecting skills, and daily activity targets.
Principal Solutions Architect
Lead strategic enterprise customer engagements as a senior technical advisor, architecting end-to-end AIOps solutions for monitoring, observability, and incident management. Guide complex implementations and influence stakeholders to drive operational transformation.
Senior Software Engineer, Biggy Engineering
Build AI-native IT Operations platform features including agent workflows, RAG systems, backend services, and full-stack applications using LLMs and modern AI tools. Own end-to-end delivery with direct customer collaboration in an early-stage, high-ownership environment.
Director, Professional Services
Leads Professional Services team delivering onboarding, managed services, and AI adoption for strategic enterprise accounts in AIOps platform. Owns people management, playbooks, outcomes, and customer advocacy during AI transition. Requires 5+ years leading PS teams and enterprise IT experience.
Senior Value Delivery Manager
Leads customer implementations of BigPanda's AI-driven AIOps platform, assesses IT operations models, develops value roadmaps, and ensures iterative outcomes across enterprise IT functions like observability and incident management. Requires 6+ years in IT project management, preferably in AIOps/ITOps.
Finance & GTM Systems Administrator
Manages and optimizes Finance & GTM systems like NetSuite and Salesforce, handling configurations, integrations, workflows, and AI initiatives. Partners with stakeholders to deliver scalable solutions for Finance and Revenue teams. Requires 5+ years experience with 3+ in NetSuite and Salesforce admin.
Enterprise Account Executive - SF Bay Area
Enterprise Account Executive managing complex sales cycles for BigPanda's AIOps platform, building relationships with enterprise clients through proactive prospecting, demos, and evaluations to drive revenue growth. Requires proven SaaS sales track record, quota overachievement, and executive presence.
Enterprise Account Executive - Ohio Valley / Chicago
Enterprise Account Executive drives complex SaaS sales cycles for IT operations platform, building client relationships through prospecting, demos, and C-level presentations to exceed revenue goals in central US region.
Enterprise Account Executive - Pac NorthWest
Enterprise Account Executive drives complex SaaS sales cycles in IT operations, building client relationships through prospecting, demos, and C-level presentations to exceed revenue goals. Requires proven quota overachievement and sales process expertise.
Solutions Architect
Solutions Architect supports enterprise customers with AIOps platform implementation, configuration, workflow design, and AI readiness. Collaborates with sales and success teams on integrations, reports, and operational outcomes in ITOps environments.
Director, UX Design
Leads UX design for AI-native AIOps platform, defining principles, interaction models, scalable design systems, and end-to-end experiences for enterprise IT teams. Requires 8+ years in UX/Product Design, AI systems expertise, and player-coach leadership in high-velocity environments.