
BigPanda
Redwood City, California
Agentic AI platform for IT operations incident management
About
BigPanda builds an AIOps platform that uses agentic AI to automate IT detection, triage, and resolution for ITOps and ITSM teams. It serves enterprise IT organizations, unifying data into an AI knowledge graph to prevent incidents, reduce downtime, and cut costs. This matters as enterprises spend billions on manual IT ops that don't scale with modern hybrid cloud environments.
Tech stack
Node.js, JavaScript, AWS, Datadog, CloudWatch, PagerDuty, Salesforce, product demonstrations, Solution Architecture, RESTful APIs, Jira, microservices, Python, TypeScript, React, Next.js, RAG, Product Marketing, NetSuite, Gong
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Open jobs
9Senior Solutions Architect owning enterprise customer engagements from discovery through production go-live, designing BigPanda integrations and workflows, and building implementation tooling. Requires 5+ years in technical architecture, consulting, or professional services and hands-on coding experience.
Leads end-to-end recruiting across business functions while managing and coaching a distributed recruiting team. Requires 7+ years of technical recruiting experience, enterprise GTM hiring expertise, and strong stakeholder-management skills.
Enterprise sales representative responsible for prospecting, demonstrating BigPanda’s SaaS platform, managing complex sales cycles, and building executive-level relationships. The role requires proven SaaS quota performance, strong communication, forecasting, and full-cycle sales experience.
Enterprise sales representative responsible for managing complex SaaS sales cycles, building relationships with enterprise clients, demonstrating BigPanda’s platform, and exceeding revenue goals. The role requires proven quota performance, forecasting experience, strong prospecting skills, and executive-level communication.
Leads post-sales architecture and implementation engagements for strategic enterprise customers, guiding BigPanda deployments from discovery through production and value realization. Requires 8+ years of enterprise consulting or professional services experience, strong observability and ITSM expertise, and the ability to advise senior stakeholders.
Leads company-wide strategic finance, planning, modeling, investor relations, board reporting, and capital management for a SaaS-to-AI business. Requires 10+ years of relevant finance experience, strong SaaS and AI revenue modeling expertise, and executive-level communication skills.
Enterprise Account Executive responsible for managing complex sales cycles, building relationships with enterprise clients, and driving revenue through proactive prospecting and product demonstrations.
Sales Development Representative partnering with AEs to build pipeline through outbound prospecting, lead qualification, research, and booking discovery meetings with IT/NOC/DevOps leaders at Fortune 2000 companies. Requires 1+ years of sales development or business development experience with strong cold-calling and communication skills.
Manage and grow relationships with largest enterprise customers as a trusted advisor to C-suite leaders. Drive revenue expansion through strategic account planning, upselling, and complex deal negotiations in a SaaS environment.