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MongoDB

MongoDB

Madrid, Spain
Senior Customer Success Manager
No salary listedHybrid7+ YOECustomer Success

Senior Customer Success Manager serving strategic Madrid-based customers in a hybrid role, acting as a technical advisor and account team leader. The role requires 7+ years in customer-centric technical roles, strong portfolio and revenue ownership, technical aptitude, and Spanish and English fluency.

Wiz

Wiz

United States

Senior Customer Experience Manager
$110k+/yrRemote6+ YOECustomer Success

Leads strategic customer engagements that connect Wiz’s cloud security platform to enterprise initiatives, drive adoption, and support revenue growth. The role requires 6+ years in a strategic customer-facing position and the ability to guide complex cloud transformations with senior stakeholders.

Doxel

Doxel

Charlotte, NC
Onboarding Analyst, Customer Success
$80k+/yrRemote2+ YOECustomer Success

Coordinates SaaS customer onboardings by tracking requirements, dependencies, files, risks, and stakeholder deliverables. The role suits an organized operator with at least two years of SaaS and coordination-related experience who can support customer communication and grow into implementation ownership.

Sigma

Sigma

New York, NY

Enterprise Customer Success Manager — East
$132k+/yrOn-site7+ YOECustomer Success

Manages strategic enterprise customer relationships for Sigma Computing in the eastern region, driving adoption, retention, and account growth through analytics expertise, success planning, and advocacy. Requires 7+ years in customer success, account management, or consultative SaaS roles, plus fluent Spanish and enterprise data platform knowledge.

Dataiku

Dataiku

United States

Senior Technical Account Manager - West
$150k+/yrRemote7+ YOECustomer Success

Provides strategic technical guidance and hands-on architectural support to a small portfolio of enterprise customers using the Dataiku platform. Requires 7+ years in customer-facing technical roles and expertise across Linux, cloud, Kubernetes, and data-processing ecosystems.

Prelim

Prelim

San Francisco, CA
Client Strategy Analyst
$130k+/yrRemoteCustomer Success

Supports live banking clients after go-live by managing relationships, workflows, configurations, escalations, and support issues. The role requires strong analytical, communication, organizational, and scripting skills, with the ability to coordinate effectively across customers, product, engineering, and sales teams.

Upstart

Upstart

United States

Head of Borrower Success
$128k+/yrRemote8+ YOECustomer Success

Leads Borrower Success operations across internal teams and outsourced partners, owning service quality, compliance, staffing, productivity, and cost efficiency. The role requires scaled customer-operations leadership, vendor management, operational analytics, and cross-functional work with Product, Engineering, Analytics, and Compliance.

Hightouch

Hightouch

United States

Technical Account Manager, EMEA
No salary listedRemote5+ YOECustomer Success

Technical Account Manager supporting enterprise customers through onboarding, adoption, retention, and expansion. The role requires 5+ years in a client-facing or technology-focused position, strong project management and communication skills, and the ability to troubleshoot complex data systems.

Suger

Suger

Vancouver, Canada

Customer Success Manager - Enterprise
CA$90k+/yrHybrid3+ YOECustomer Success

Own strategic enterprise customer relationships from onboarding through renewal, driving adoption, retention, support, and expansion. The role requires at least three years of customer success or account management experience, strong project management, and effective cross-functional communication in a B2B SaaS or cloud environment.

Forward Networks

Forward Networks

New York, NY

Customer Success Engineer
$165k+/yrOn-site5+ YOECustomer Success

Provides post-sales technical leadership, troubleshooting, adoption guidance, and cross-functional support for enterprise networking customers. Requires 5+ years of customer-facing post-sales or network engineering experience, strong networking and security fundamentals, and onsite customer engagement.

Skydio

Skydio

United States

Customer Success Manager, DFR Mid-Market Northeast
$120k+/yrRemoteCustomer Success

Own implementation, adoption, retention, and expansion for mid-market public safety customers using Skydio’s autonomous drone solutions. The role requires enterprise technology delivery experience, strong customer engagement and project management skills, remote customer success experience, and travel.

DuploCloud

DuploCloud

United States

Senior Customer Success Manager, Strategic Technical Accounts
$120k+/yrRemote7+ YOECustomer Success

Own strategic technical customer relationships and lead complex adoption, deployment, retention, and expansion programs across customer and internal teams. The role requires 7+ years of customer-facing experience, strong program management and commercial judgment, and fluency in cloud infrastructure and modern software environments.

Snowflake

Snowflake

Remote

Technical Account Manager, Observe
$148k+/yrRemote7+ YOECustomer Success

This post-sales technical advisor partners with strategic enterprise customers to embed Observe into production workflows, optimize observability, and improve reliability, performance, and cost efficiency. The role requires 7+ years in observability, SRE, DevOps, platform engineering, or related technical advisory work.

Ramp

Ramp

New York, NY
Director, Customer Experience
$190k+/yrHybrid8+ YOECustomer Success

Leads Phone, Email, and Chat customer experience operations in a 24/7 environment, developing managers, improving performance, and scaling AI-enabled workflows. Requires experience leading complex operational teams, strong analytical and communication skills, and a high-ownership approach to customer-facing operations.

Navan

Navan

United States

Senior Client Success Manager
$110k+/yrRemote12+ YOECustomer Success

Senior client success leader responsible for strategic enterprise relationships, complex migrations to the Navan platform, adoption, retention, executive engagement, and escalations. Requires 12+ years in customer success or account management within corporate travel management, with strong project management and communication skills.

Intercom

Intercom

Chicago, IL

Senior Customer Education Manager, Live Programs
$141k+/yrHybrid8+ YOECustomer Success

Own and scale Fin’s live customer education program through webinars, cohorts, workshops, and its flagship academy event. The role requires 8+ years of training experience, strong adult-learning and content-design expertise, executive presentation skills, and the ability to explain complex AI products.

Mixpanel

Mixpanel

San Francisco, CA

Customer Value Architect III
No salary listedRemoteCustomer Success

Advises a portfolio of B2B SaaS customers on adoption, product usage, and measurable ROI from Mixpanel. The role requires strong stakeholder management, technical translation skills, AI or agentic tooling experience, and close partnership with account and renewal teams.

Mixpanel

Mixpanel

United States

Customer Value Architect
No salary listedRemoteCustomer Success

Advises B2B SaaS customers on adopting Mixpanel, connecting product usage to measurable business outcomes, ROI, and renewal readiness. The role builds stakeholder relationships, leads enablement, monitors account health, and applies AI and analytics expertise in partnership with account and internal teams.

Okta

Okta

London, United Kingdom

Technical Account Manager - Auth0
£79k+/yrHybrid5+ YOECustomer Success

The Technical Account Manager guides enterprise customers in adopting and optimizing Auth0 identity solutions, serving as a strategic technical advisor across authentication, security, integrations, and roadmaps. The role requires 5+ years of IT experience, including 3+ years in technical account management or a comparable identity-focused role.

Figma

Figma

Paris, France

Customer Enablement Manager
No salary listedOn-site4+ YOECustomer Success

The Customer Enablement Manager will drive adoption and measurable value for strategic customers through tailored enablement plans, training, product expertise, and stakeholder engagement. The role requires at least four years of customer-facing SaaS experience and strong consultative communication skills.

Gusto

Gusto

Denver, CO

401 Onboarding Advocate
$49k+/yrHybrid3+ YOECustomer Success

Guides employers through end-to-end 401(k) automation onboarding, coordinating plan details, provider communications, testing, compliance, and go-live readiness. The role requires at least three years of experience, strong account management and communication skills, data-driven execution, and comfort with AI and automation tools.

Gusto

Gusto

Chicago, IL
Relationship Manager, CX
$69k+/yrHybrid3+ YOECustomer Success

Own complex B2B and SMB customer relationships for Gusto 401(k), resolving issues, driving retention, and translating feedback into product improvements. The role requires at least three years of customer support or customer service experience, strong analytical and communication skills, and familiarity with support and CRM platforms.

LangChain

LangChain

San Francisco, CA
Activation Specialist
No salary listedOn-site2+ YOECustomer Success

The Activation Specialist guides new customers through LangSmith onboarding, integrations, evaluations, and production readiness while coordinating with GTM, Product, and Engineering. The role requires 2–4 years of customer-facing experience, strong organization and communication, and curiosity about AI and developer tools.

Notion

Notion

New York, NY
Mid-Market Outcomes Architect
$145k+/yrHybrid4+ YOECustomer Success

Own adoption, value realization, renewals, and expansion outcomes for named B2B software accounts. The role requires customer-facing discovery, workflow design and configuration, commercial awareness, and strong stakeholder management, with a focus on AI-enabled productivity systems.

Wiz

Wiz

Japan
Senior Technical Account Manager, ANZ
No salary listedRemote6+ YOECustomer Success

The Senior Technical Account Manager will guide Australian customers through Wiz deployment, adoption, and operationalization while serving as the technical liaison across internal teams. The role requires six or more years in technical customer-facing work, cloud and security expertise, and experience with Docker and Kubernetes.

Navan

Navan

Paris, France
Enterprise Customer Success Manager
No salary listedOn-site5+ YOECustomer Success

Manage post-sales relationships and success programs for strategic enterprise customers, driving onboarding, adoption, retention, and executive alignment. The role requires 5+ years of enterprise customer success experience, travel or expense-management expertise, strong project management, and fluent English.

Cohere

Cohere

France

Customer Success Manager
No salary listedRemote8+ YOECustomer Success

Leads strategic customer success, AI adoption, and implementation for French public sector accounts, building executive relationships and driving renewals, growth, and value realization. Requires 8+ years of relevant experience, French government expertise, fluent French, and active Confidentiel-Défense clearance.

Cohere

Cohere

Dubai, United Arab Emirates

Customer Success Manager
No salary listedRemote8+ YOECustomer Success

Own strategic UAE enterprise customer relationships, leading secure AI adoption, implementation, executive engagement, renewals, and account growth. The role requires 8+ years of enterprise customer success or related experience, direct UAE enterprise experience, AI or cloud implementation expertise, and fluency in Arabic and English.

Nasuni

Nasuni

United States

Senior Principal Customer Onboarding Manager
No salary listedRemote10+ YOECustomer Success

Leads business-value continuity and executive alignment across complex enterprise onboarding engagements, from sales transition through go-live and handoff to Customer Success. Requires 10+ years in enterprise customer-facing B2B technology work and substantial ownership of onboarding, deployment, or transformation outcomes.

Datadog

Datadog

Chicago, IL
Enterprise Customer Success Manager
$90k+/yrHybrid3+ YOECustomer Success

Manages strategic enterprise customer relationships, drives product adoption and measurable value, and leads onboarding, QBRs, and cross-functional delivery. Requires at least three years in Customer Success or Account Management, enterprise B2B technology or SaaS experience, and strong executive communication skills.

Sigma

Sigma

United States

Enterprise Customer Success Manager - Central
$132k+/yrRemote7+ YOECustomer Success

Own strategic enterprise customer relationships and drive adoption, retention, and expansion for a cloud analytics and business intelligence platform. The role requires 7+ years in customer success, account management, or consultative SaaS roles, plus strong analytics expertise and enterprise stakeholder management.

Sigma

Sigma

New York, NY

Enterprise Customer Success Manager
$132k+/yrOn-site7+ YOECustomer Success

Manages strategic enterprise customer relationships for a cloud analytics platform, driving adoption, advocacy, expansion, and net dollar retention. Requires 7+ years in customer success, account management, or consultative SaaS, analytics, or business intelligence roles, plus strong analytical and communication skills.

Sigma

Sigma

San Francisco, CA

Commercial Customer Success Manager
$100k+/yrOn-site4+ YOECustomer Success

Own strategic customer relationships and growth for high-value analytics and business intelligence accounts, improving adoption and net dollar retention through success planning, data-driven guidance, and account expansion. Requires 4+ years in customer success, account management, or consulting and strong analytics expertise.

Addepar

Addepar

United States

Client Success Manager
$69k+/yrRemote8+ YOECustomer Success

Manages strategic clients throughout the post-sales lifecycle, driving platform adoption, retention, renewals, and client value. Requires 8+ years of client-facing experience or 5 years plus an MBA, strong cross-functional leadership, and excellent communication and problem-solving skills.

Krea

Krea

San Francisco, CA
Founding Customer Success Manager
No salary listedOn-siteCustomer Success

The Founding Customer Success Manager will own onboarding, adoption, renewals, and expansion while helping creative teams integrate Krea into their workflows. The role requires customer success or account management experience, commercial judgment, strong communication, and comfort in an early-stage environment.

1Password

1Password

United States
Senior Technical Account Manager
$124k+/yrRemote5+ YOECustomer Success

Guides enterprise customers through technical onboarding, integrations, adoption, expansion, and renewal for a SaaS security platform. Requires at least four years of customer-facing technical experience, strong stakeholder communication, and knowledge of identity, access management, and security standards.

MongoDB

MongoDB

New York, NY
Strategic Customer Success Manager
$115k+/yrOn-site9+ YOECustomer Success

Strategic Customer Success Manager advising G2000 accounts on MongoDB roadmaps, technical architectures, consumption growth, and long-term business value. The role requires extensive technical customer-facing experience, strategic account ownership, revenue accountability, and the ability to influence C-suite stakeholders.

Twilio

Twilio

Colombia

Fast Track Operations Specialist 2
No salary listedRemote2+ YOECustomer Success

Provides customer onboarding support for Fast Track packages, resolving A2P compliance and product issues while managing SLAs, account caseloads, and customer communications. Requires 2+ years of A2P product experience, client-facing experience, and strong prioritization and communication skills.

Ontic

Ontic

United States

Principal Success Manager - Strategic Accounts
$150k+/yrRemote10+ YOECustomer Success

Manage strategic Fortune 500 client relationships post-sale, driving adoption, renewals, and expansion of an AI-powered security platform. Requires 10+ years in Customer Success or Strategic Account Management with strong executive presence.

Navan

Navan

Bengaluru, IN
Manager, Travel Experience
No salary listedRemote5+ YOECustomer Success

Leads a Mumbai-based remote team of Business Travel Consultants, overseeing performance, customer relationships, escalations, hiring, and service improvements. Requires five or more years of travel-industry and managerial contact-center experience, plus GDS expertise and strong communication skills.

Retell AI

Retell AI

India
Customer Success Engineer
$420+/hrRemote5+ YOECustomer Success

The Customer Success Engineer will deploy and scale AI voice agents for enterprise customers, building integrations, debugging production systems, and translating customer needs into product improvements. Requires a technical bachelor's degree, 2–8 years of experience, customer-facing technical communication, and API troubleshooting skills.

Motive

Motive

United States

Principal Business Value Consultant
$200k+/yrRemote7+ YOECustomer Success

Leads value realization across the customer lifecycle, building financial business cases, automations, and executive-level narratives that drive adoption, retention, and expansion. Requires 5+ years of relevant SaaS experience, a bachelor's degree, strong financial modeling expertise, and coding or scripting experience.

Hinge Health

Hinge Health

United States

Client Success Manager - Emerging Accounts
$77k+/yrRemote2+ YOECustomer Success

Manages a high-volume portfolio of emerging SMB accounts, advising clients on MSK program adoption, reporting, escalations, expansion, and renewals. The role requires 2+ years of scaled account management experience, strong analytical and relationship-building skills, and a bachelor’s degree.

Celonis

Celonis

New York, NY

Client Value Partner
$212k+/yrHybrid15+ YOECustomer Success

Leads strategic Life Sciences customer relationships and end-to-end value realization for Celonis transformation programs. The role requires 15+ years of relevant experience, executive communication, large-scale transformation leadership, SaaS and solution design expertise, and a consultative approach.

OpenAI

OpenAI

Washington, DC

Head of Technical Success, Government
$374k+/yrHybrid10+ YOECustomer Success

Leads the government technical success organization across pre-sales, implementation, production deployment, adoption, and mission outcomes. The role requires 10+ years serving public-sector customers, executive-level communication, deep AI and enterprise-platform expertise, and experience leading multidisciplinary technical teams.

Motive

Motive

Mexico City, Mexico

Customer Success Manager, Enterprise
No salary listedHybrid3+ YOECustomer Success

Manages an enterprise customer portfolio focused on adoption, satisfaction, expansion, and renewals. Requires at least three years of customer-facing experience, including two years owning CSM renewals, plus bilingual Spanish and English fluency.

Apollo

Apollo

Philippines

Customer Advocate
No salary listedOn-site1+ YOECustomer Success

Drives revenue and customer success through real-time chat, guiding customers from inbound inquiry to conversion while identifying upsell opportunities. The role requires 1–2 years of customer-facing experience, strong written communication, and comfort using technology, AI, and automation.

Okta

Okta

Bellevue, WA
ISV Success Manager
$174k+/yrRemote4+ YOECustomer Success

The ISV Success Manager nurtures software vendor relationships and guides partners through technical integration with Okta and Auth0. The role requires experience in technical partner or customer-facing functions, strong identity and security knowledge, and the ability to influence product, engineering, and business stakeholders.

1Password

1Password

United States
Digital Customer Success Campaign Manager
$96k+/yrRemoteCustomer Success

Builds and optimizes digital customer journeys and campaigns that drive onboarding, activation, adoption, retention, and expansion. The role requires SaaS experience, strong customer-facing communication, data analysis, experimentation, and cross-functional collaboration.

Pearl

Pearl

Remote

Customer Success Manager - SMB
No salary listedRemote2+ YOECustomer Success

Manages relationships with dental practice customers, drives product adoption and value realization, troubleshoots issues, and supports renewals and account growth. Requires 2–3 years of customer success or solutions consulting experience plus dental practice experience and radiography knowledge.