Account Manager - Enterprise
Owns post-sale success, renewals, and expansion for complex enterprise customers in healthcare SaaS. Requires 5-7 years enterprise account management experience with strong executive engagement and strategic communication skills.
About the job
What You’ll Do
- Own post-sale success and retention for a defined Enterprise portfolio
- Translate pre-sale objectives into actionable success plans
- Lead strategic business reviews demonstrating impact and roadmap alignment
- Build trusted relationships with executive sponsors and champions
- Proactively identify risks and escalate appropriately
- Own renewal strategy and execution
- Surface opportunities for account growth and expansion in partnership with AEs
- Collaborate cross-functionally to ensure customer commitments are met
What You’ll Bring
- 5–7 years of Enterprise SaaS account management experience
- Proven ownership of renewals with complex, multi-stakeholder customers
- Strong executive presence and strategic communication skills
- Demonstrated success driving change management in multi-location organizations
- Ability to prioritize, set boundaries, and focus on high-impact work
- Healthcare experience is a plus, not required
Compensation
Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of commissions. NexHealth Compensation Range $130,000—$160,000 USD
Benefits
- Full Medical, Dental, and Vision (up to 100% covered)
- 401K and commuter benefits
- Flexible PTO
- High-impact work that directly improves the healthcare experience for millions
Skills
SaaS, Account Management, Renewals, Strategic Business Reviews, Change Management, Executive Communication, Customer Success, Cross-Functional Collaboration, Risk Management, Value Realization
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