Commercial Solutions Engineer
This customer-facing technical advisor designs observability architectures, leads proofs of concept, and delivers demos across pre-sales and post-sales engagements. The role requires hands-on expertise in OpenTelemetry, Kubernetes, distributed tracing, and cloud-native DevOps practices.
About the job
Responsibilities
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
- Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.
- Develop and execute Proofs of Concept (POCs) showcasing Dash0's technical capabilities.
- Deliver technical demos and presentations tailored to engineering and executive audiences.
- Collaborate with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.
- Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.
- Create and maintain reusable demo environments, reference architectures, and POC templates.
- Partner with Product Management to provide technical insights that influence roadmap and feature priorities.
Requirements
- Deep technical knowledge of Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
- Strong understanding of modern DevOps, SRE, and platform engineering practices.
- Excellent communication skills, with the ability to explain complex observability concepts to engineers and decision-makers.
- Ability to create and execute technical demos, architectures, and POCs that demonstrate business value.
- Collaborative approach across Sales, Product, and Engineering teams.
Nice to Have
- Experience with HubSpot CRM.
- Contributions to technical content, such as blog posts, conference talks, or open-source documentation.
- Familiarity with the CNCF ecosystem and community.
- Experience in a high-growth, venture-backed startup environment.
Compensation & Benefits
- Competitive salary and meaningful equity participation.
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich.
- €60/month phone and internet allowance.
- Location-specific benefits.
- Collaborative, fast-moving team culture.
- Career growth and development opportunities.
- Direct access to founders and leadership.
Skills
OpenTelemetry, Kubernetes, Observability, Distributed Tracing, DevOps, SRE, Platform Engineering, Telemetry Ingestion, Instrumentation, Performance Optimization, HubSpot, Cncf
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