Sales Engineer

What You'll Own

• Drive opportunities from technical discovery through closure, partnering closely with AEs to translate complex requirements into clear, compelling solutions leveraging Assembled's platform.
• Design and execute technical evaluations, proofs of concept (POCs), and custom demos that showcase how Assembled uniquely solves customer challenges.
• Own responses to RFPs/RFIs and security questionnaires, transforming these into strategic advantages that highlight our product strengths and readiness.
• Become an expert in workforce management (WFM) and support operations, proactively anticipating customer needs and demonstrating thought leadership.
• Build internal tools, scalable demos, and enablement resources that uplift the entire sales organization.
• Consistently achieve ambitious quarterly targets in a dynamic, high-growth environment.

What We're Looking For

• 3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect, ideally within SaaS.
• Strong technical background; comfort with APIs, cloud services (especially AWS), integrations, and web technologies.
• Demonstrated ability to thrive independently in fast-paced, ambiguous environments.
• Proven track record of closing complex technical deals and consistently achieving sales targets.
• Exceptional communication skills, able to simplify and effectively present complex concepts to both technical stakeholders and executive buyers.

Bonus Points For

• Direct experience in workforce management, contact center operations, or customer support technologies.
• Hands-on coding ability—we love scrappy problem-solvers who can prototype solutions quickly.
• Startup or high-growth company experience, comfortable wearing multiple hats and rapidly adapting to change.

Benefits

• Generous medical, dental, and vision benefits
• Paid company holidays, sick time, and unlimited time off
• Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
• Paid parental leave
• Catered lunches every day (M-F) and fully stocked kitchen
• 401(k) plan enrollment