Solutions Engineer
Build tailored AI automation solutions, demos, and proofs of concept for prospects and guide technical evaluations through production. The role requires customer-facing technical sales experience, coding ability in Python and JavaScript/TypeScript, and hands-on experience with AI/LLM applications.
About the job
Responsibilities
- Partner with Account Executives on active opportunities by running technical discovery, qualifying fit, and identifying high-value automation use cases.
- Build and deliver tailored demos and proofs of concept, owning the technical win through contract signing.
- Answer technical, security, and integration questions, involving Engineering when needed.
- Pilot new customers end-to-end by scoping use cases, building solutions, and driving them to production.
- Train customer teams to build, iterate, and scale automations and agents.
- Advise customers on architecture decisions and best practices from initial evaluation through scaling.
- Provide customer insights to Product and Engineering for roadmap development.
- Create reusable demo environments, templates, and reference architectures.
Requirements
- Experience in a customer-facing technical role connected to the sales cycle, such as Sales Engineer, Solutions Engineer, or Solutions Architect.
- Ability to own technical wins and build working prototypes rather than only present demos.
- Strong technical fundamentals in APIs, integrations, and data pipelines.
- Ability to read and write Python and JavaScript/TypeScript.
- Hands-on experience with AI/LLM-powered applications, including prompt engineering, agent architectures, evaluation, or automation frameworks.
- Ability to communicate with non-technical teams and C-suite stakeholders and translate technical capabilities into business impact.
- Comfort working in ambiguity and fast-moving environments.
Nice-to-haves
- Experience with automation or agentic platforms such as n8n, Zapier, Make, or Retool.
- Consulting, professional services, or implementation experience at a high-growth SaaS company.
- Familiarity with enterprise security and compliance, including SOC 2, SSO/SCIM, and VPC deployments.
Compensation and Benefits
- ATS-listed salary: $150,000-$210,000.
- Meaningful equity.
- 24 days of paid time off for San Francisco, California employees and 20 days globally.
- $350/month wellness benefit.
- 15 days of temporary remote-work flexibility per year.
- 401(k) match up to 6%.
Skills
APIs, Data Pipelines, Python, JavaScript, TypeScript, Ai Applications, LLMs, Prompt Engineering, Agent Architectures, n8n, Zapier, Make, Retool, SOC 2, Sso/Scim
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