Director, People Experience

Responsibilities

• Own the strategy, design, and end-to-end delivery of mid-year and year-end performance cycles.
• Lead the employee listening strategy and Pulse program, partnering with People Analytics and HR business partners to turn survey data into organizational insight, leader action, and employee follow-through.
• Drive employee adoption of GenAI tools and new ways of working through change strategy, communications, learning, experimentation, and measurement.
• Build and govern an enterprise employee engagement calendar covering employee asks, communications, timing conflicts, and cumulative burden.
• Partner with functional owners to improve the timing, sequencing, messaging, and delivery of company-wide employee asks.
• Strengthen employee resource groups by defining their purpose, operating model, standards, annual rhythm, and self-service tools.
• Identify employee-facing needs without a clear strategy or owner, align stakeholders, and develop scalable approaches.
• Translate program insights into concise recommendations for People and business leaders.
• Establish success measures and use data and feedback to improve programs, documentation, governance, and operating practices.

Requirements

• 10+ years of experience in employee experience, internal communications, enterprise program management, People/HR programs, organizational change, or a related field.
• Experience owning complex, enterprise-wide programs requiring alignment across senior and cross-functional stakeholders.
• Strong strategic and systems thinking, with the ability to turn ambiguous problems into practical plans.
• Excellent written and verbal communication skills, including presenting recommendations to senior leaders.
• Strong influence, relationship-building, negotiation, and stakeholder management skills.
• Ability to use quantitative and qualitative data to identify patterns, test assumptions, and recommend action.
• High standards for execution and willingness to work hands-on as an individual contributor.
• Sound judgment, curiosity, humility, and adaptability.

Nice-to-haves

• Experience leading performance management, compensation, employee listening, or other enterprise People programs.
• Experience driving employee adoption or behavior change related to AI, technology, or new ways of working.
• Experience designing operating models or enablement systems for ERGs, employee communities, or volunteer-led programs.
• Experience in a fast-moving, founder-led, technology, fintech, or highly regulated environment.
• Experience across multiple disciplines, including internal communications, HR/People programs, enterprise program management, change management, learning, or people analytics.

Compensation and Benefits

• Anticipated base salary: $191,000–$265,300 annually, depending on geographic location, job-related skills, experience, and education or training.
• Compensation regions vary by location.