Marketplace Partnerships Lead

Responsibilities

Design the Partnership Operating Model

• Build the end-to-end partner lifecycle: sourcing, qualification, contracting, onboarding, performance management, and renewal/expansion.
• Define partner tiers, SLAs, and quality standards for lender, owner, and general contractor customers.
• Create onboarding playbooks, performance tracking, and escalation paths to scale the vendor network efficiently.

Grow and Strengthen the Supply-Side Network

• Source, evaluate, negotiate, and close partnerships with inspection firms, appraisal companies, title and closing providers, environmental consultants, and other diligence vendors.
• Run outbound programs across the existing vendor network to address service or pricing irregularities and identify improvement opportunities.
• Identify, evaluate, and prioritize new service categories for the Marketplace catalog using ordering frequency and pricing standardization.

Cross-Functional Coordination

• Partner with Legal and Compliance to develop partnership agreement templates and vendor qualification criteria appropriate for financial services.
• Work with Product and Engineering to define capabilities needed for a scaled vendor network, including partner APIs, marketplace UX, and order management.

Requirements

• 6+ years of experience in supply-side partnerships, vendor management, procurement, or business development, ideally in B2B SaaS, fintech, construction technology, or real estate services.
• Experience building a partnership program or vendor network from scratch.
• Deep understanding of marketplace or platform economics, including two-sided network effects, take rates, procurement margin, and partner unit economics.
• Experience negotiating and structuring commercial agreements involving negotiated rates, volume-based pricing, referral fees, and RFP-driven pricing.
• Strong operational skills and the ability to build processes, playbooks, and systems alongside partner relationships.
• Ability to balance strategic planning, commercial negotiation, and hands-on execution.
• Excellent communication skills and the ability to influence executives and align cross-functional stakeholders.
• Comfort using data and analytics to size partner opportunities, model economics, and defend recommendations.

Six-Month Success Measures

• Partnership strategy and ideal partner profiles defined for existing service offerings, with a prioritized target-partner pipeline.
• Repeatable operating model established, including contracting templates, onboarding playbooks, SLA frameworks, and performance tracking.
• First cohort of vendor or channel partners closed and onboarded, with at least one category generating live transactions.
• Evidence-based roadmap created for the next wave of supply-side categories.

AI and Technology Expectations

• Use AI tools to improve productivity, quality, and speed.
• Apply AI to drafting, analysis, summarization, problem-solving, workflow automation, and strategic decision-making.
• Share effective AI use cases and best practices with the team.

Compensation and Benefits

• Salary range: $120,000–$140,000 USD per year.
• Equity compensation.
• Medical, dental, and vision coverage.
• Unlimited PTO policy.
• Additional benefits and competitive total rewards package.
• Employees not based in the Nashville area must travel to the Nashville office at least twice per year for company gatherings; additional travel may be required based on role and business needs.