Lead, Payer Partnerships & Strategy

Responsibilities

• Manage long-term partnerships with major US health plans.
• Navigate contract strategy and renegotiations to optimize partnership structure and success.
• Build and grow relationships with health plan teams and leadership across Network, Sales/Commercial, and Product functions.
• Lead market analysis and healthcare research to shape strategy.
• Use data to generate insights and identify opportunities for partnership growth.
• Collaborate with Strategy, Product, Operations, and other internal stakeholders to inform product and operations strategy.

Requirements

• 5+ years of experience in healthcare, preferably in Customer Success, Business Development, or strategic customer-facing roles.
• Deep exposure to payer business models and economics.
• Strong relationship-building skills across organizational levels.
• Ability to work effectively amid ambiguity, drive outcomes, and shape strategy.
• Strong data analysis skills and ability to translate ambiguous problems into actionable insights.
• Excellent operational and organizational skills for managing multiple high-impact partnerships and moving pieces.
• Self-directed approach and comfort with high autonomy and open feedback.

Compensation & Benefits

• Expected base pay range: $111,520–$164,000.
• Equity compensation.
• Medical, dental, and vision coverage.
• HSA/FSA.
• 401(k).
• Work-from-home stipend.
• Therapy reimbursement.
• 16-week parental leave for eligible employees.
• Carrot Fertility annual reimbursement and membership.
• 13 paid holidays and a holiday break between December 25 and December 31.
• Flexible PTO.
• Employee Assistance Program (EAP).
• Training and professional development.
• Discretionary bonuses and/or monthly commission may be available.