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OctusOctusNew York, NY

Account Manager - Buyside

Manage and grow buyside client relationships through subscription renewals, account expansion, and cross-selling Octus credit intelligence products. Target 115%+ net retention.

95k – 110k/yr
Hybrid2+ YOEAccount Management

About the role

Responsibilities

  • Manage all aspects of the renewal cycle for Octus’ subscription relationships within the buyside sector
  • Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
  • Collaborate with customer success to deliver excellent client service and customer experience
  • Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
  • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Requirements

  • 2+ years of experience in an account management capacity, renewing, upselling, and cross-selling solutions to the buyside, and/or experience in credit and leveraged finance
  • Ability to build relationships and business partnerships to meet and exceed net retention targets
  • Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
  • Excellent interpersonal, verbal and written communication
  • Experience with Salesforce

Compensation & Benefits

  • Base salary range: $95,000 - $110,000
  • Eligible for quarterly commission bonus
  • Competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only)

Skills

SalesforceAccount ManagementClient Relationship ManagementUpsellingCross-SellingKPI TrackingRenewal Management

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