Partnership Specialist
Manages customer relationships, renewals, expansion opportunities, and inbound and outbound sales for a small-customer segment. Requires a bachelor's degree, at least one year of EdTech sales experience, strong communication and closing skills, and CRM proficiency.
About the job
Responsibilities
- Foster strong customer relationships by managing renewals, new business opportunities, and expansion efforts.
- Drive inbound and outbound sales activities through customer meetings and lead management.
- Present product solutions effectively to diverse customer segments, independently and with leadership support.
- Develop and implement segmented sales plans, leveraging automation for efficient outreach.
- Identify trends in inbound inquiries to refine messaging and improve engagement.
- Build and maintain product and sales methodology knowledge through ongoing training.
- Collaborate cross-functionally with support, marketing, and product teams to enhance customer experiences.
- Use CRM tools to track activities, monitor pipelines, and ensure accurate forecasting.
Requirements
- Bachelor's degree and 1+ years of EdTech sales experience; an education background is preferred.
- Strong sales skills, including negotiation and closing strategies.
- Effective communication and relationship-building skills.
- Proficiency with CRM tools and sales data analysis.
- Excellent organizational and time-management skills, with the ability to work autonomously.
- Collaborative mindset for effective cross-functional teamwork.
- Highly motivated and goal-driven, with a focus on upselling and cross-selling.
- Proficiency in web-based presentations and PowerPoint.
Compensation and Benefits
- Salary range: $65,000–$75,000 USD, plus applicable commission.
- Medical, dental, and vision plans.
- Company-paid basic life and AD&D insurance.
- Company-paid long-term disability.
- Paid parental leave.
- Supplemental life insurance options.
- Company-paid Employee Assistance Program (EAP).
- Retirement plan with discretionary company matching.
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
- Premium Calm subscription for employees and dependents.
- 33 days of company-paid PTO, holidays, and wellness days.
- Quarterly focus days.
- Flexible work arrangements.
- Tuition reimbursement program.
- Company orientation and 30-, 60-, and 90-day onboarding.
- Remote travel 3–4 times per year for off-site team meetings or conferences.
Skills
Edtech Sales, CRM, Sales Negotiation, Closing Strategies, Sales Data Analysis, PowerPoint, Web Presentations, Sales Automation, Pipeline Management, Forecasting
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