Solutions Architect, Enterprise

Responsibilities

• Build consultative relationships with C-level executives and technical decision-makers as a trusted advisor on mission-critical business challenges.
• Serve as a key member of account teams and help define customer strategy.
• Identify and close complex opportunities, accelerate solution adoption, and align solutions with customer product and business roadmaps.
• Advise stakeholders including CIOs, CTOs, COOs, CROs, CDOs, product engineering leaders, and payments leaders.
• Understand customer objectives and design end-to-end transformations, future roadmaps, architectures, and third-party integrations.
• Conduct business analysis and research on customers, industries, and competitors.
• Lead strategy engagements, customer discovery, executive briefings, presentations, workshops, readouts, demos, and technical-win activities.
• Expand adoption across global markets and business units by introducing new capabilities and local payment methods.
• Represent the voice of the customer to leadership, product, and engineering teams.
• Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning.
• Travel approximately 25% as needed.

Requirements

• 7+ years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• 5+ years of pre-sales experience.
• Experience in payments, billing, invoicing, issuing, banking, or fintech.
• Executive engagement, relationship-building, and stakeholder management skills.
• Strong group-facilitation skills and confidence leading customer meetings.
• Thorough understanding of the software development lifecycle and API architectures.
• Outstanding spoken and written communication and presentation skills, including the ability to explain complex concepts to technical and non-technical audiences.
• Ability to work independently in an ambiguous, fast-paced environment and take ownership.
• Fluent verbal and written English communication.
• Ability to travel as required.

Nice-to-haves

• Experience in media and entertainment, gaming, retail, or financial services.
• Prior consulting experience.
• Experience at a growth-stage internet or software company.
• Experience writing code in Ruby, Python, JavaScript, Java, or Go.