Venture Relations Associate
Supports account managers by handling fund operations, troubleshooting issues, and serving as product expert for venture capital clients. Collaborates cross-functionally to enhance platform efficiency and client outcomes in a hybrid NYC role. Requires 2+ years startup/fintech experience.
About the job
Responsibilities
- Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients.
- Execute operational tasks efficiently, ensure processes are followed, goals are met, and standards maintained; continuously improve operational efficiency.
- Deliver exceptional client experience through accurate, concise, and action-oriented communications with fund managers, investors, and portfolio companies.
- Collaborate with cross-functional teams (sales, engineering, legal, finance, operations, tax) to surface solutions, facilitate communication, and ensure smooth execution for client deliverables.
Requirements
- 2 years of experience within a rapidly growing startup or fintech organization.
- Strong problem-solving skills; proactively identifies issues and takes initiative.
- Commitment to skill development and continuous learning.
- Resourceful, ambitious, quick learner.
- Superb attention to detail.
- Passion for startups and venture finance infrastructure.
Skills
Fund Operations, Product Support, Venture Capital, Fintech, Cross-Functional Collaboration, Client Communication, Operational Efficiency, Problem-Solving, Startup Operations
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