Supports account managers by handling fund operations, troubleshooting issues, and serving as product expert for venture capital clients. Collaborates cross-functionally to enhance platform efficiency and client outcomes in a hybrid NYC role. Requires 2+ years startup/fintech experience.
Salary not listed
Hybrid2+ YOEAccount Management
About the role
Responsibilities
Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients.
Execute operational tasks efficiently, ensure processes are followed, goals are met, and standards maintained; continuously improve operational efficiency.
Deliver exceptional client experience through accurate, concise, and action-oriented communications with fund managers, investors, and portfolio companies.
Collaborate with cross-functional teams (sales, engineering, legal, finance, operations, tax) to surface solutions, facilitate communication, and ensure smooth execution for client deliverables.
Requirements
2 years of experience within a rapidly growing startup or fintech organization.
Strong problem-solving skills; proactively identifies issues and takes initiative.
Commitment to skill development and continuous learning.
Resourceful, ambitious, quick learner.
Superb attention to detail.
Passion for startups and venture finance infrastructure.
Skills
Fund OperationsProduct SupportVenture CapitalFintechCross-Functional CollaborationClient CommunicationOperational EfficiencyProblem-SolvingStartup Operations
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