New York, NY
TikTok Shop partner agency for brands and creators
Spotlight Media is a full-service TikTok Shop agency that helps e-commerce brands launch and scale sales through affiliates, creators, live shopping, and content. They manage end-to-end operations for clients like Pavoi and Grüns, generating millions in GMV on the platform. As an official TikTok partner, they provide specialized strategies in social commerce.
Owns the company’s recruiting lifecycle, from outbound sourcing and initial interviews through candidate handoff, while managing onboarding, offboarding, payroll coordination, employee records, and employee relations. The role requires at least three years of HR or recruiting experience and strong communication and organizational skills.
Leads strategic client partnerships, commercial growth, retention, and renewal while managing a pod of Account and Creator Managers. Requires executive presence, direct people leadership, strong commercial judgment, analytical fluency, and 4+ years in e-commerce, marketplace growth, social commerce, or agency account leadership.
Serve as the Korean-language point of contact and execution engine for K-beauty brand accounts on TikTok Shop. Manage client communications (in Korean), day-to-day Seller Center operations, cross-functional coordination, promotions, and account health while accommodating KST hours; 1-4+ years e-commerce experience and native Korean fluency required, with 3+ years management experience preferred.
Create and manage TikTok Shop creator campaigns by researching top-performing content, writing data-driven creative briefs, overseeing production through review and revisions, and tracking performance to optimize results. Requires strong analytical writing, ownership, and in-person collaboration in New York.
Senior leader to own and grow creator partnerships and content efforts for a TikTok Shop agency. Manage strategy, 6-figure budget, team hiring, creator roster, content production, and performance to drive client GMV growth. Requires hands-on creator/content experience, budget management, and 3+ years in creator partnerships plus management.
Support the founder with sales calls, proposal/deck creation, case study development, and LinkedIn/TikTok content to generate leads for a TikTok Shop agency. Ramp quickly into running and closing your own deals with commission upside. Requires 1-3 years sales/BD experience or strong hunger, plus persuasive writing skills.
Senior Project Manager / Chief of Staff to build and enforce company-wide operating systems using ClickUp, drive accountability across teams, and scale new 0-to-1 initiatives for a TikTok Shop agency. Requires 5+ years PM/ops experience, hands-on workspace automation expertise, and comfort holding stakeholders accountable.
Manage TikTok Shop accounts for K-beauty brands as the primary Korean-speaking point of contact, handling operations, client communications, and execution under a Senior Account Manager. Requires native-level Korean fluency and willingness to accommodate KST business hours.
Supports branded content team by independently filming, editing, and scripting short-form TikTok videos. Requires 1+ years content experience, TikTok trend knowledge, and proficiency in CapCut or Premiere; part-time contractor (~20 hrs/week).
Execute TikTok Shop account operations including client communication, Seller Center maintenance, promotion coordination, and cross-team orchestration. Requires 1+ years in e-commerce or client-facing roles, strong project management, and proficiency in Sheets/Excel.
Manages relationships with TikTok Shop creators, executes campaigns, handles outreach via email/SMS/DMs, and tracks performance to drive brand growth. Entry-level role requiring 0-2 years experience, passion for creator economy, and strong communication skills.