Deployment Strategist Lead, Future Platforms | Housing

Responsibilities

• Own customer deployment success end-to-end from late-stage sales handoff through launch and post-launch stabilization.
• Lead discovery, scoping, requirements definition, workflow decisions, success metrics, and rollout plans.
• Manage concurrent enterprise deployments, coordinating internal teams and client stakeholders.
• Maintain project plans, operating cadences, risk tracking, and launch readiness.
• Collaborate with product operations, engineering, and training teams on configuration, data migration, launch, and adoption.
• Support customer change management and identify workflow or incentive changes needed for adoption.
• Translate customer and deployment learnings into product requirements for Product and Engineering.
• Develop repeatable deployment playbooks, processes, templates, and systems.
• Participate in late-stage sales and pre-sales discovery, scope engagements, and identify expansion opportunities.

Requirements

• 5–8 years running enterprise software implementations, platform migrations, or technology transformation programs.
• Experience in implementation or delivery roles at enterprise SaaS companies, technology consultancies, or systems integrators.
• Demonstrated ownership of enterprise deployments through launch and stabilization.
• Strong technical intuition, demonstrated by a STEM degree or equivalent technical background.
• Ability to operate autonomously with sound judgment in fast-paced, ambiguous environments.
• Proven ability to manage complex client-facing projects end-to-end.
• Excellent communication and stakeholder relationship-building skills.
• Ability to operate creatively and flexibly while maintaining attention to detail.
• Willingness to travel approximately twice per month for two to three days.
• Willingness to work in person at the office four to five days per week.

Compensation and Benefits

• Salary range: $190,000–$250,000 USD/CAD.
• Equity in the company.
• Medical, dental, and vision premiums covered at 100%.
• Fully paid parental leave.
• Commuter benefits.
• 401(k) benefits.
• Fitness and home services stipend.
• Collaborative in-office environment with meals provided.
• Unlimited vacation and paid holidays.
• Relocation packages.