Director, Employee Success - Tech
Strategic HR Business Partner to Product and Engineering VPs, leading org design, talent planning, manager development, and people programs for a fast-growing AI infrastructure company.
About the job
What You'll Be Working On
Strategic Partnership: Serve as a trusted advisor to Product and Engineering VPs — weighing in on org design, team structure, and people strategy as the business scales
Talent Planning: Lead organizational assessments and headcount planning to ensure our tech teams are built for where Crusoe is going, not just where we are today
Manager Development: Coach and develop engineering and product managers — helping them level up as leaders, navigate performance conversations, and build high-performing teams
Career Frameworks: Partner with leaders on leveling, growth paths, and career development that reflect the complexity and pace of a world-class tech organization
Talent Development: Identify high-potential individuals across Product and Engineering, and build the structured short and long-term programs — mentorship tracks, leadership pipelines, skill accelerators — that turn potential into sustained performance
Engagement & Retention: Drive strategies tailored to the needs of technical talent — understanding what keeps great engineers and PMs motivated and growing
People Analytics: Use data to identify trends in organizational health, attrition risk, and team effectiveness — and translate those insights into action
Talent Acquisition Partnership: Collaborate with recruiting on hiring strategy, calibration, and candidate experience for key tech roles
People Programs: Work with the broader People Team to develop and refine programs — performance cycles, compensation reviews, management development — with the tech org’s needs front and center
Culture & Inclusion: Champion an inclusive, high-trust culture where diverse perspectives are valued and people do their best work
Change Management: Lead teams through org evolution — helping engineers and PMs navigate ambiguity and stay aligned through periods of fast growth
What You'll Bring to the Team
- 10+ years of experience as an HR Business Partner or equivalent, with meaningful time supporting Product and/or Engineering organizations
- Deep fluency in what makes tech orgs tick — you understand how engineers and PMs think, what motivates them, and how to build trust in a technical environment
- A track record of partnering with senior leaders on org design, headcount planning, and talent strategy — not just executing programs handed to you
- Comfort operating in fast-moving, ambiguous environments — you don’t need a perfect playbook to do great work
- Strong data orientation — you use people analytics to tell stories, spot risks, and make the case for what needs to change
- The kind of follow-through that makes people trust you completely — you do what you say, communicate proactively, and never leave a leader guessing
- High EQ and sound judgment — especially when navigating sensitive or complex people situations with discretion
- Experience coaching managers through difficult performance conversations, team dynamics, and leadership transitions
- The ability to work autonomously and drive initiatives from concept to execution — you’re a builder, not just an executor
- A bachelor’s degree or equivalent professional experience
Bonus Points:
- A genuine curiosity about AI and the infrastructure that powers it — you don’t need to write code, but you’re energized by what Crusoe is building
- Experience supporting a hypergrowth tech company through a significant scaling phase
- Familiarity with tools like Workday, Ashby, or similar HRIS/ATS platforms
- Experience building or refining people programs from scratch in a scaling organization
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
Skills
Hr Business Partner, People Analytics, Organizational Design, Talent Strategy, Manager Coaching, Performance Management, Headcount Planning, Career Development, Change Management, Workday, Ashby
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