Senior Partner Consultant, SI Programs

What You'll Do

• Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management.
• Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management.
• Serve as the first-line technical strategist for SI partners: resolve standard implementation and integration questions, orchestrate specialist support, and convert recurring issues into scalable playbooks, training, or product feedback.
• Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, customer feedback loops, remediation plans, and reporting on key metrics.
• Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestone-based payouts, accelerators, partner capacity commitments, and program economics.
• Lead responsible program expansion across new products, ERP ecosystems, and geographies; set readiness gates for complex offerings and influence cross-functional teams using field feedback.

What You Need

• Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution.
• Experience in a partner-ecosystem-dependent technology business (ERP, accounting, finance operations, procurement, enterprise SaaS) or at a systems integrator/consulting firm implementing those platforms.
• Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance.
• Technical fluency in integrations, configuration, data migration, ERP workflows, and implementation design.
• Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails.
• Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem.

Nice to Have

• Experience building or scaling a white-label, staff-augmentation, or outcome-based services model.
• Experience with Card, Bill Pay, Procurement, AP automation, ERP integrations, multi-entity environments, or global finance operations.
• Experience expanding an SI/channel program across North America and international markets.
• Prior 0-to-1 partner-program or services-program experience.

What Success Looks Like

• Establish the SI operating model, including partner readiness, certification, service packages, quality standards, escalation paths, and reporting.
• Enable existing partners to deliver supported scope with greater independence, predictable quality, and a commercial model tied to verified milestones and customer outcomes.
• Publish a data-backed expansion plan across products, ERP ecosystems, and regions, with clear readiness gates for complex offerings such as Procurement.