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SentrySentrySan Francisco, CA

Senior Solutions Engineer

Senior Solutions Engineer helps large customers integrate and optimize Sentry for error and performance monitoring, acting as technical advisor to drive adoption and provide best practices. Requires 5+ years experience and hands-on skills in multiple programming languages and frameworks.

170k – 190k/yr
Hybrid5+ YOESales Engineering

About the role

In this role you will

  • Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
  • Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
  • Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices.
  • Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
  • Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.

You’ll love this job if you

  • Enjoy talking about technology and interfacing with engineers and engineering leaders.
  • Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
  • Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
  • Have a fast-paced, results-driven mindset.
  • Love developer tools, open-source, and/or all things software development life cycle!

Qualifications

  • 5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
  • Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
  • Possess excellent communication and presentation skills.
  • Problem solver, knowledgable, and can-doer.

Compensation: Base salary range $170,000 - $190,000 USD, plus benefits including incentive compensation, equity grants, paid time off, and group health insurance.

Skills

JavaScriptPythonNode.jsJavaPHP.NetRubyReactReact NativeiOS
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