Key Responsibilities
Infrastructure & Platform Engineering
- Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security)
- Enterprise integration patterns
- Infrastructure as Code (Terraform, Helm)
- Multi-region HA/DR strategies
- CI/CD pipelines
Agent Engineering & Development
- Design multi-agent systems using different patterns
- Implement agent logic using modern frameworks (LangChain, LangGraph)
- Design comprehensive evaluation frameworks
- Optimize prompts with A/B testing
- Guide deployment/operations
Customer Engagement & Assessment
- Lead technical maturity assessments
- Work directly with enterprise customers to understand requirements and present recommendations
- Partner with Engagement Managers and Product/Engineering teams
What We're Looking For
Required Experience
- 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer
Infrastructure & Platform
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
Compensation
$170K to $190K base salary, plus variable compensation, equity, and benefits (medical, dental, vision, 401(k), flexible vacation).