Sales Manager, SMB
Leads and coaches an SMB sales team, owning performance, sales strategy, executive customer engagement, and cross-functional execution. Requires 8+ years of sales experience, including 4+ years managing people, with a track record of exceeding targets.
About the job
Responsibilities
- Recruit, develop, and lead a team of sales professionals focused on SMB.
- Help define and implement the team’s long-term vision and strategy while managing day-to-day operations and performance against key sales metrics.
- Support full sales-cycle strategies from pipeline generation through deal closing and implementation.
- Coach the team in consultative and solution-based selling across the sales cycle.
- Solve complex client needs and collaborate across product, sales, risk, and operations to improve the product.
- Coordinate with Solutions Architects, SDRs, Marketing, Product, and other teams to support customer success.
- Inspire and enable team members’ personal and career development.
Requirements
- 8+ years of relevant sales experience, including 4+ years of people management experience.
- Track record of exceeding ambitious sales targets.
- Ability to understand complex technical ecosystems and build relationships with technical customers.
- Experience forecasting and managing a high-growth business across multiple quarters.
- Experience hiring, training, and coaching high-performance sales teams.
- Ability to build executive relationships with customers and ecosystem partners.
- Ability to collaborate effectively with diverse internal and external stakeholders.
- Ability to operate in an ambiguous, fast-paced environment.
- Excellent verbal and written communication skills.
Nice-to-haves
- Payments industry experience.
- Sales or customer-facing experience at a high-growth technology company.
- Interest in business models and monetization.
Skills
Sales Management, People Management, Sales Strategy, Pipeline Generation, Consultative Selling, Solution Selling, Sales Forecasting, Team Coaching, Executive Relationships, Payments, Business Models, Monetization
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