Sales Development Manager

Responsibilities

• Recruit, hire, train and ramp a team of high performing sales development representatives
• Coach, mentor, and guide the team in developing consultative and solution-based sales skills across all product offerings including campaign strategy, outbound execution, and nurturing interest in opportunities
• Use data to inform the strategy of your team
• Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals
• Generate top of funnel demand by identifying lead sources, constructing lists, and other tasks related to outbound lead generation
• Collaborate with cross-functional teams (like Growth Operations, Marketing, GMs, and SMEs) to drive new business
• Monitor and refine sales lead processes, metrics, reporting and tools to maximize efficiencies and success on the SDR team
• Encourage innovation, communication, especially in finding new customer profiles that Flexport is currently under-serving
• Own execution of pipeline goals by driving a high accountability, high performance culture to achieve monthly, quarterly and annual quota and revenue targets
• Build sustainable processes and embrace continuous development
• Foster an environment of inclusion and growth; coach, develop and promote the next generation of Flexport sales leaders
• Embody Flexport’s culture and core values; inspire and motivate your team by leading with positivity, perseverance, and passion

Requirements

• 5+ years in sales, business development, or revenue-focused roles
• 2+ years managing a team, with experience coaching and developing individual contributors
• Proven track record of scaling a high performing team and exceeding quota expectations
• Passion for new business
• A/B testing mentality - willingness to proactively test outbound customer messaging and iterate Flexport’s value proposition
• BA/BS Degree preferred
• Excellent communication, interpersonal, and organizational skills
• Obsession with client happiness
• Courage to challenge the status quo when logic and reason require it
• Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices
• Leadership mentality with an excitement to roll up your sleeves and work alongside your team
• Ability to inspire and motivate SDRs to high performance
• "Compliance first" attitude

Nice-to-Haves

• Experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.