Product Strategy & Operations

What You Will Do:

• Own the EPD rhythm of business: weekly operating reviews, monthly business reviews, planning cycles, and roadmap processes — building minimum viable process for each.
• Run the ShipOps function to enable Launch Calendar reviews and Vercel’s high velocity “You Can Just Ship Things” approach.
• Establish a "product landing" framework — a structured post-launch process that goes beyond the ship date to ensure new features and products are actually adopted, drive the intended business outcomes, and generate learnings that feed the next iteration.
• Partner closely with Sales and Marketing teams to set targets, make plans and execute tactics that drive deal pipeline creation, and user launches and ramps.
• Develop and maintain competitive intelligence systems that give product leaders a continuously updated view of the market landscape.
• Partner with Data Engineering and Data Science to ensure the analytical infrastructure (data pipelines, warehouse models, tooling) supports the speed of analysis our business requires.
• Partner with EPD leads to maintain team health, capacity visibility, and resource allocation so that the right bets are properly staffed and execution risk is surfaced early.

About You:

• 8+ years in product operations, business operations, strategy, or a closely adjacent function inside a high-growth technology company.
• Ability to understand complex, technical products and articulate their value to non-technical audiences.
• Deep familiarity with the full software development lifecycle — you understand how EPD teams plan, build, and ship, and have experience improving those processes.
• Passion for structuring and solving highly ambiguous strategic problems and owning end-to-end execution of solutions.
• Experience leading complex, cross-functional projects with multiple functional stakeholders.
• Past experience working at the intersection of product and go-to-market teams in a software company.
• Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users.

Bonus If You:

• Background in developer tooling, cloud infrastructure, or platform products — you understand the Vercel customer and can speak credibly about the space.
• Frequently build your own agents to support workflows and data analyses

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.