Enterprise Sales Engineer
Partners with enterprise Account Executives to lead technical sales strategies, customer discovery, demonstrations, and evaluations for Datadog solutions. Requires 5+ years in sales or solutions engineering, cloud and observability expertise, strong communication skills, and Bahasa Indonesia proficiency.
About the job
Responsibilities
- Partner with Account Executives to own the technical strategy throughout the enterprise sales process.
- Lead customer discovery and translate technical challenges, business goals, and success criteria into tailored Datadog solutions.
- Deliver product demonstrations, technical presentations, and workshops.
- Project-manage technical evaluations end to end, including use-case scoping, requirements, success criteria, project plans, timelines, and accountability.
- Identify and cultivate technical champions within customer accounts.
- Represent customer needs in product and engineering feedback sessions.
- Maintain accurate opportunity, deal-progress, and customer-interaction records in related systems.
- Collaborate with Product, Support, and go-to-market teams to resolve technical blockers.
- Travel as needed for customer engagements.
Requirements
- 5+ years of experience in sales engineering, solutions engineering, or a technical customer-facing role in an enterprise environment.
- Experience navigating multi-stakeholder environments and communicating with technical, business, and executive audiences.
- Proficiency with public cloud platforms, Kubernetes, application performance monitoring and tracing, security, developer experience, and observability.
- Strong communication and consultative problem-solving skills.
- Ability to manage multiple opportunities and priorities in a fast-paced environment.
- Growth mindset and willingness to use AI tools.
- Bahasa Indonesia speaking ability.
Benefits and Growth
- Best-in-breed onboarding.
- Global benefits.
- Intra-departmental mentor and buddy program.
- New-hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Professional development, product training, and career pathing.
- Access to Community Guilds and Inclusion Talks.
Skills
AWS, Microsoft Azure, GCP, Kubernetes, Apm, Tracing, Application Security, Observability, Technical Demos, Project Management
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