Customer Engineer, Korean Specialist
The Customer Engineer serves as a quota-carrying technical advisor for Korean customers, designing architectures, demonstrating solutions, supporting adoption, and identifying expansion opportunities. The role requires native Korean and strong English, 3+ years of customer-facing technical pre-sales experience, AI automation experience, and foundational web, security, and networking knowledge.
About the job
Responsibilities
- Partner with Korean Field Customer Engineers and Sales to build bespoke architectures and deliver product demonstrations and proofs of concept across Developer, Security, and Networking platforms.
- Serve as a trusted technical advisor throughout onboarding, adoption, maturity, renewal, and expansion.
- Use AI agents and internal platforms to automate RFP and security-questionnaire responses, sandbox provisioning, and basic telemetry monitoring.
- Carry a variable quota tied to regional revenue and drive platform adoption, retention, cross-sell, and up-sell opportunities.
- Translate platform capabilities into return on investment for C-level executives.
- Diagnose complex issues proactively and develop sustainable, preventative solutions.
Requirements
- Native Korean speaker with strong English communication skills for working with customers in Korea.
- 3+ years of experience in a customer-facing technical pre-sales role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
- Experience building tools with AI and using automation to solve technical and customer-facing challenges.
- Foundational knowledge of web technologies, Internet security, and computer networking.
- Strong technical troubleshooting, presentation, stakeholder management, adaptability, and problem-solving skills.
- Willingness to work in a revenue-aligned environment.
Nice-to-haves
- Experience building, deploying, or architecting solutions with Cloudflare’s developer platform and AI ecosystem, especially Workers AI and AI Gateway.
Compensation and Benefits
- Variable quota tied directly to regional revenue.
- Applicants who reach the offer stage may be asked to attend an in-person interview at a Cloudflare office or hub.
Skills
Web Technologies, Internet Security, Computer Networking, AI Agents, Automation, Technical Troubleshooting, Cloudflare Workers Ai, Ai Gateway, Product Demos, Proofs Of Concept
Similar jobs
Sales Engineering jobs
Cursor
Remote
Partners with enterprise customers in Healthcare and State, Local, and Education markets to evaluate Cursor, lead technical discovery and proofs of concept, and drive adoption. The role requires strong technical fluency, executive communication, and experience in field engineering, solutions architecture, pre-sales, or consulting.
OpenAI
Singapore
Partners with advertisers and agencies as a technical expert across the pre-sales and growth lifecycle, designing integrations, measurement solutions, and campaign implementations. Requires 5+ years in solutions or sales engineering and hands-on experience with advertising technology, APIs, data integrations, and measurement.
Censys
Seoul, South Korea
Supports prospects and customers in South Korea through technical discovery, demonstrations, proof-of-value deployments, integrations, and onboarding for Censys security products. Requires Korean and conversational English, plus a technical consulting background; SOC and AI knowledge are desirable.
Datadog
Brisbane, Australia
Enterprise Sales Engineer who partners with Account Executives to lead technical discovery, evaluations, demos, and adoption for Datadog customers. The role requires 5+ years in enterprise sales or solutions engineering, public-cloud and observability expertise, and strong stakeholder communication.
Datadog
Singapore
Partners with enterprise Account Executives to lead technical sales strategies, customer discovery, demonstrations, and evaluations for Datadog solutions. Requires 5+ years in sales or solutions engineering, cloud and observability expertise, strong communication skills, and Bahasa Indonesia proficiency.