GTM Enablement Manager
Owns go-to-market enablement for client-facing teams, including onboarding, training, certification, tool rollouts, and change management. The role requires 5+ years in enablement or related training, strong strategy and operations experience, and a four-year degree.
About the job
Responsibilities
- Lead comprehensive go-to-market enablement, onboarding, and everboarding programs for the Client Management team, including Strategic Account Managers, Client Success Managers, and Implementation Managers.
- Develop change management, rollout, training, and certification programs for product launches, new tools, workflows, and other strategic initiatives.
- Manage onboarding for new Client Management team members, including pre-recorded content, live education sessions, and live certification.
- Collaborate with Client Management leadership, marketing, product, and operations teams to design and roll out training related to messaging, workflows, and tools.
- Manage enablement content and collateral across the LMS, Google Drive, and other repositories.
- Define and track KPIs measuring enablement effectiveness and impact, including ramp time, client retention, and client satisfaction.
Requirements
- 5+ years of experience in sales enablement, revenue enablement, or a similar GTM enablement or training function, ideally supporting account management or client success teams.
- Experience in strategy and operations with a track record of success.
- A four-year degree is required; an advanced degree is a plus.
- Experience working in a rapidly evolving startup environment.
- Ability to solve problems in ambiguous situations with a focus on simplification and clarity.
Nice to Have
- Experience in health insurance or healthcare benefits.
- Advanced degree.
Compensation and Benefits
- Base salary range: $140,000–$162,000.
- Equity incentive eligibility.
- Flexible PTO.
- Medical, dental, and vision plan options.
- 401(k) with company match.
- Flexible spending accounts.
- Teladoc Health benefits.
Skills
Sales Enablement, Revenue Enablement, Go-To-Market Enablement, Change Management, Training, Onboarding, Certification Programs, Learning Management Systems, Google Drive, Client Success, Account Management, KPI Tracking, Healthcare Benefits, Strategy And Operations, Product Launches
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