Senior Technical Sales Enablement Manager

Responsibilities

Technical Enablement Programs

• Design, execute, and continuously improve technical enablement initiatives aligned to business goals and field priorities.
• Own end-to-end program delivery, including content development, facilitation, measurement, and iteration.
• Develop a deep understanding of Docker’s platform and translate complex technical concepts into compelling, role-based learning experiences for pre- and post-sales teams.

Onboarding & Ramp

• Own and evolve technical onboarding programs for Solutions Engineers and Technical Account Managers, helping new hires reach full productivity faster.
• Partner with Solutions Engineering leadership to improve technical selling capabilities and align enablement with evolving field needs.

Cross-Functional Partnership

• Connect technical and non-technical teams across Sales, Solutions Engineering, Customer Success, Product, and Marketing.
• Enable go-to-market teams around product launches by partnering with Product and Marketing to develop timely, high-quality content.
• Build trusted relationships across the go-to-market organization and influence enablement strategy with insight-backed recommendations.

Systems & Continuous Improvement

• Create and maintain enablement content in the LMS and related systems, ensuring discoverability and adoption.
• Use performance data, completion metrics, and field feedback to identify skill gaps and improve programs.
• Manage multiple concurrent projects and priorities, pivoting quickly as business needs shift.

Requirements

• 5+ years of experience in a fast-paced SaaS environment in a technical, pre-sales, or technical enablement role.
• Experience designing and delivering scalable technical training programs.
• Track record of managing multiple priorities and executing on tight timelines while maintaining quality.
• Strong ownership mindset and ability to identify gaps, propose solutions, and drive them to completion.
• Confidence communicating with and presenting to senior leadership using data and field insight.
• Familiarity with LMS platforms and content management systems.
• Understanding of SaaS sales cycles and value-based or consultative selling methodologies.
• Excellent communication, organization, and stakeholder management skills.

Nice-to-Haves

• Hands-on experience as a Solutions Engineer or Sales Engineer.
• Experience with Command of the Message or similar structured selling frameworks.
• Exposure to containerization, DevOps tooling, or developer platforms; Docker experience is a significant plus.
• Experience using enablement data and readiness metrics to demonstrate program ROI.

Compensation & Benefits

• Canada: CA$166,950–CA$238,500 + equity.
• United States: $120,400–$172,000 + equity.
• Flexible remote-first work environment.
• Quarterly Whaleness Days and an end-of-year Whaleness break.
• Home office setup support.
• 16 weeks of paid parental leave after six months of employment.
• Technology stipend equivalent to $100 USD net per month.
• PTO plan, training stipend, equity, Docker Swag, and country-specific medical benefits, retirement plans, and holidays.