Inside Sales Manager

Responsibilities

• Lead, mentor, and motivate a high-volume inside sales team to exceed performance objectives and quotas.
• Develop tailored coaching and personalized growth plans; provide regular training, feedback, and performance management.
• Monitor sales metrics, CRM data, conversion rates, and trends to improve individual and team performance.
• Hire and train high-performing sales representatives.
• Foster a client-focused, empathetic, customer-centric sales culture.
• Manage day-to-day sales operations, processes, tools, and team engagement in a remote environment.
• Identify and address inefficiencies in sales processes and optimize CRM and sales applications.
• Ensure the team effectively manages 75–90 calls per day while maintaining quality customer interactions.
• Work some evenings and weekends.

Requirements

• 2+ years leading a quota-carrying inside sales team with accountability for performance metrics.
• 3+ years of sales experience.
• Proven success coaching team members to exceed KPIs in a high-volume, consultative sales environment.
• Strong leadership, coaching, communication, hiring, and team-development skills.
• Experience executing sales plans and reviewing metrics.
• Ability to implement and train teams in strategic selling techniques.
• Bachelor's degree or equivalent experience.
• Understanding of the aging population and passion for connecting people with appropriate support.

Nice-to-haves

• Experience in home healthcare, senior care, or a related industry.
• 2+ years of inside sales management experience.
• Remote leadership experience.

Compensation and Benefits

• Hiring salary range: $73,080–$75,000 USD.
• Hiring variable compensation range: $0.01–$25,000 USD.
• Equity and 401(k) with up to a 4% match.
• Medical, dental, and vision coverage, including zero-cost employee plans.
• Employer-paid short-term disability, long-term disability, and life insurance.
• Paid time off, mental health benefits, wellness program, and discount program.