Senior Program Manager, SDR Enablement

Responsibilities

• Develop and manage end-to-end SDR enablement programs, including curriculum design, playbook development, and certification processes.
• Execute and evaluate program effectiveness to ensure alignment with business objectives.
• Partner with SDR Leadership and stakeholders across Revenue Operations, Marketing Operations, and Business Operations.
• Align stakeholders and collaborate with the broader Revenue Enablement team on strategies and cross-functional initiatives.
• Facilitate SDR training on cold calling, multithreading, account prioritization, objection handling, and qualification.
• Coach SDRs on processes and new rollouts to ensure effective knowledge transfer.
• Oversee multiple enablement projects and coordinate cross-functional delivery of strategic initiatives.
• Analyze data and performance metrics to inform enablement recommendations, identify opportunities for impact, and support rapid SDR ramp-up.
• Create and update onboarding content and develop documentation and reference materials for SDR teams.

Requirements

• At least 3 years of relevant experience in enablement, program management, product marketing, sales operations, and/or sales.
• Ability to thrive in fast-paced environments, manage shifting priorities, and handle multiple tasks.
• Strategic mindset and ability to navigate ambiguity.
• Problem-solving skills and ability to work cross-functionally.
• Knowledge of SDR sales skills, particularly successful outbounding.
• Exceptional communication, presentation, and organizational skills.
• Self-starter with a bias toward action.
• Strong operational excellence skills, including organizing processes, creating workflows, and improving efficiency.

Compensation and Benefits

• Competitive salary, benefits, and equity.
• US-based compensation varies by location and is determined based on factors including professional background, experience, and location.