Field Enablement Manager, Product & Partner

Responsibilities

• Own the GTM-facing layer of product enablement, translating release notes, specs, and technical documentation into “what this means for the field” guidance: when to use new capabilities, which personas and use cases to target, and what proof points and stories to lean on.
• Build and maintain a scalable product enablement program for GTM teams (Sales, SEs/SAs, Customer Outcomes, Support, Partnerships), covering launches, core product foundations, advanced AI capabilities, and platform-level narratives.
• Design and deliver high-impact enablement sessions on new features, packages, and workflows, focusing on active practice, demos, and application to real customer scenarios.
• Partner closely with Product, Product Marketing, Competitive, Sales, Technical Enablement, and Customer Outcomes to ensure GTM teams are launch-ready for Tier 1 and Tier 2 releases, with clear talk tracks, demo flows, objection handling, and enablement bundles.
• Work with Field and Technical Enablement peers to embed product learning into broader programs such as onboarding, certifications, deal coaching, and manager enablement.
• Design and operate an AI-first “launch-to-enable” loop: help define how product changes become structured launch briefs, role-based guidance, and in-flow practice using Glean and agents.
• Partner with Technical Enablement and AI product teams to build and maintain AI-powered enablement surfaces (e.g., role-aware “what’s new” views, browser-overlay guidance, agent-driven labs) that deliver just-in-time coaching.
• Act as a champion and co-designer of our AI-first enablement system by collaborating on 30-/60-/90-day MVPs (e.g., an enablement-owned launch hub, role-aware readiness signals, agent-assisted certifications) and feeding field feedback back into our AI enablement roadmap.

Requirements

• 5+ years in B2B SaaS go-to-market roles such as product enablement, sales/revenue enablement, product marketing, solutions engineering, or similar roles with heavy product ownership and field interaction.
• Proven track record translating complex, technical, or AI-heavy product concepts into simple, compelling narratives, talk tracks, and trainings that GTM teams actually use in the field.
• Strong familiarity with modern value-based sales methodologies (e.g., Command of the Message, MEDDICC/MEDDPICC, or similar) and how product stories must align to business problems, outcomes, and proof points.
• Solid understanding of how AI products work at a conceptual level (e.g., large language models, retrieval-augmented generation, knowledge graphs, security and permissions), and curiosity about how Work AI changes selling and customer workflows.
• Hands-on experience using AI tools to design, deliver, or scale enablement, for example, using AI to draft curricula, build interactive labs, power self-serve Q&A, or run lightweight, agent-assisted certifications.
• Strong project and program management skills: able to juggle multiple launches, stakeholder groups, and content streams while keeping timelines, dependencies, and success metrics clear.
• Comfortable operating in ambiguity and a high-change environment; can keep up with a fast product release cadence and quickly determine what the field actually needs.
• A systems thinker who gets excited about turning one-off trainings into durable, AI-powered enablement experiences; thinks in terms of loops, signals, and workflows.

Nice-to-Haves

• Excitement to use AI to build new workflows and processes from a first principles, AI-first approach.

Compensation & Benefits

• Base salary range: $140,000 - $187,000 annually.
• Eligible for variable compensation, equity, and benefits.
• Comprehensive benefits: Medical, Vision, and Dental coverage; generous time-off policy; 401k plan.
• Home office improvement stipend, annual education and wellness stipends.