Scientific Implementation Manager
Leads scientific platform implementations for APAC customers by configuring data templates and workflows, conducting technical demos and due diligence, and translating customer needs into product improvements. Requires fluent English and Mandarin plus a master's degree or scientific experience.
About the job
Responsibilities
- Lead scientific implementation of the Uncountable platform.
- Restructure and contextualize customer data.
- Use real-world customer experience to drive product development for R&D data structuring tools.
- Configure data templates and scientific workflows for end users in collaboration with customer success and sales teams.
- Lead customer meetings and demos, conduct scientific due diligence, acquire new data, and iterate on platform configurations.
- Own implementation processes for new and potential customers.
- Orchestrate meetings, set timelines, and advocate for product development that meets customer needs.
- Travel up to 20% of the time.
Requirements
- Fluent in English and Mandarin.
- Master's degree or at least 2 years of experience in a scientific field such as chemistry, biology, materials science, chemical engineering, or a related discipline.
- Familiarity with data in Excel.
- Ability to distill and communicate advanced technical concepts effectively.
- Willingness and ability to travel up to 20% of the time.
Nice-to-haves
- Python or other coding skills.
Compensation
- Salary of $90,000–$120,000 USD per year.
- Performance bonus and equity.
Skills
Excel, Python, Data Structuring, Scientific Workflows, Chemistry, Biology, Materials Science, Chemical Engineering, Customer Demos, Technical Communication
Similar jobs
Solutions Architecture jobs
Celonis
Madrid, SpainEarly-career value engineering role combining AI solution prototyping, customer discovery, Proof-of-Value delivery, and executive value presentations. Requires a STEM degree, Python and machine-learning knowledge, generative AI familiarity, and fluency in Japanese and English.
Databricks
Tokyo, Japan
Advises and technically supports multiple customers through Databricks onboarding and production deployment. Requires 2+ years in a technical data or cloud role, cloud-platform and programming knowledge, and Japanese-English communication skills.
Exa
London, United Kingdom
Own technical customer evaluations and sales engineering for Exa’s API in the EMEA region, designing integrations, demos, and proofs of concept for AI use cases. The role requires 5+ years in a customer-facing technical position, strong API development skills, and familiarity with LLMs, RAG, and agents.
Altana
Canberra, Australia
Technical Delivery Manager supporting software delivery, onboarding, analysis, and customer success for Australian government and Asia-Pacific deployments. The role requires public-sector experience, strong technical communication, cross-functional coordination, and eligibility for an NV1 security clearance.
Maybern
Remote
The Implementation Manager will translate private equity fund accounting expertise into software business logic, lead complex client implementations, and shape product enhancements in collaboration with product and engineering teams. The role requires at least five years of private equity fund accounting experience and an accounting or finance degree.