Post Sales Solution Consultant, Big Tech/AI

Responsibilities

• Own post-sales technical solutioning for strategic Big Tech/AI customers, serving as a trusted advisor across implementation and ongoing customer engagements.
• Partner with customers to uncover business goals, operational constraints, and success criteria, then design scalable solutions that maximize value from Socure’s platform.
• Lead or support proof-of-concept design and execution in partnership with Data Science, ensuring clear metrics, governance, and measurable outcomes.
• Coordinate cross-functional teams across Sales, Product, Engineering, Customer Success, and Marketing to drive delivery, manage risks, and keep stakeholders aligned.
• Translate complex technical concepts, data findings, and product capabilities into clear recommendations for both technical and executive audiences.
• Bring industry and domain expertise to customer strategies, especially where identity, fraud, risk, analytics, and regulated environments intersect.
• Funnel field insights back into Product and Product Marketing to influence roadmap, messaging, and future solution innovation.
• Help elevate the broader Solution Consulting practice by sharing best practices, mentoring teammates, and contributing reusable frameworks or playbooks.

Requirements

• Significant experience in solutions consulting, sales engineering, professional services, or customer-facing technical consulting, ideally in enterprise software or SaaS environments.
• A track record of leading enterprise-level engagements with multiple stakeholders and complex technical or operational requirements.
• Strong technical depth across APIs, data flows, analytics, ML/DS-adjacent technologies, and modern software delivery environments.
• Ability to synthesize complex technical or statistical observations into clear business recommendations and compelling presentations.
• Experience acting as a bridge between technical and non-technical stakeholders, with strong executive communication and stakeholder management skills.
• A customer-first mindset with strong ownership, sound judgment, and comfort operating in a fast-paced, mission-driven company.

Nice-to-Haves

• Experience in identity, fraud, fintech, risk, or related data- and AI-driven domains.