Solutions Engineer
Designs and delivers tailored AI-powered data platform solutions for risk/compliance customers, bridging technical systems with business needs. Collaborates with sales/product/engineering; requires SQL, cloud infra, AI/ML basics, and strong communication for Fortune 500 clients.
About the job
Responsibilities
- Bridge Roe’s AI-powered data platform with real customer problems in risk and compliance.
- Design and deliver tailored solutions for sophisticated customers, including Fortune 500 companies.
- Collaborate closely with sales, product, and engineering, and influence product direction with customer feedback.
- Create solution documentation, demo assets, and technical materials that scale customer success.
Requirements
- Enjoy being customer-facing and technical — explaining complex systems in simple, convincing ways.
- Translate ambiguous business problems into concrete technical solutions.
- Comfortable working across SQL, APIs, cloud infrastructure (AWS/GCP/Azure), and modern data stacks.
- Curious about AI, LLMs, and agent-based systems.
- Write clearly, speak confidently, and adapt communication to technical and non-technical audiences.
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
- Basic understanding of AI/ML concepts, particularly natural language processing and unstructured data analysis.
- Excellent verbal and written communication skills.
Nice-to-Haves
- Experience in solutions engineering, pre-sales engineering, or similar client-facing technical role.
Compensation
Base pay range: $80,000 – $100,000 per year.
Perks & Benefits
- Epic offsites (e.g., Napa Valley Wine Train, speed sailing under the Golden Gate Bridge).
- Daily lunch stipend.
- Medical, dental, vision, and standard insurance.
- Hybrid work: in-office collaboration + focused WFH days.
Skills
SQL, APIs, AWS, GCP, Azure, AI, LLMs, Machine Learning, Natural Language Processing
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