Head of Solutions Engineering

Responsibilities

Defining the Future of Solutions Engineering

• Own the global Solutions Engineering strategy, organisational design, and roadmap.
• Define how the organisation evolves across mid-market, enterprise, partner, and post-sales motions.
• Balance immediate business needs with short- and medium-term growth priorities.
• Design scalable, AI-native ways of working.

Building Scalable Customer and Partner Motions

• Establish playbooks for mid-market engagements, enterprise sales cycles, strategic accounts, partner-led opportunities, and post-sales deployments.
• Improve technical discovery, validation, pilots, and solution design for successful production deployments.
• Create repeatable one-to-many experiences for higher-value opportunities.
• Enable partners and global systems integrators with technical materials and support.

Developing a High-Performing Global Team

• Lead a global Solutions Engineering organisation of approximately 15 people, including two Team Leads.
• Coach frontline leaders as people managers, technical leaders, and strategic business partners.
• Define performance standards and provide training, tools, and feedback.
• Coach complex engagements, remove obstacles, and support execution.

Shaping Company and Product Strategy

• Represent Solutions Engineering on the global sales leadership team.
• Connect go-to-market teams with Product and translate field insights into actionable feedback.
• Partner with Sales, Customer Success, Partnerships, Product, Product Marketing, and Engineering.
• Help prioritise capabilities needed to make products demonstrable, deployable, and production-ready for global enterprises.

Requirements

• Experience leading a Solutions Engineering, Sales Engineering, or Solutions Architecture function at senior strategic level.
• Strong technical foundation across APIs, integrations, architecture, security, deployment, and enterprise systems.
• Experience scaling a Solutions Engineering organisation through rapid growth and organisational change.
• Experience supporting complex, multi-stakeholder enterprise sales cycles and large deployments.
• Deep pre-sales expertise and meaningful exposure to post-sales, partner, or services-led technical engagements.
• Experience designing team structures, operating models, and playbooks; coaching managers; and developing high-performing technical teams.
• Strong cross-functional collaboration with Product and Engineering.
• Interest in AI and agentic ways of working.
• Adaptability, ownership, humility, integrity, and low-ego leadership.

Nice-to-Haves

• Open-source or community-led company experience.
• Product-led growth experience.
• Experience managing distributed teams or supporting customers across regions and time zones.
• Experience designing Solutions Engineering approaches for mid-market, enterprise, and strategic segments.

Compensation and Benefits

• Competitive compensation.
• Equity ownership.
• Europe: 30 vacation days plus public holidays.
• US: 20 vacation days, 8 sick days, plus public holidays.
• Country-specific health and wellness benefits.
• The company can sponsor visas to Germany; candidates elsewhere need existing right to work.
• Company language: English.