Director of Solutions Engineering, Enterprise East

Responsibilities

• Hire, mentor, and manage a team of Solutions Engineers, providing technical guidance, coaching, and career development.
• Establish and operationalize best practices for pre-sales solutioning, proof-of-concepts, and technical validation.
• Partner with Sales leadership to develop go-to-market strategies and align technical execution with business goals.
• Guide enterprise prospects and customers through discovery, solution design, and ROI validation.
• Ensure delivery of demonstrations, prototypes, and customer-tailored solutions.
• Collaborate with Product and Engineering to incorporate customer insights into roadmap priorities.
• Represent the company as an executive-level technical leader in customer meetings, workshops, and industry events.
• Define scalable processes and assets to improve team efficiency and repeatability.
• Stay current on enterprise AI adoption patterns, integration strategies, and competitive developments.

Requirements

• 7+ years of experience in pre-sales technical roles, such as Solutions Architect or Sales Engineer.
• 3+ years managing or leading pre-sales or solutions engineering teams.
• Proven success with large enterprise customers and complex buying cycles.
• Strong proficiency with enterprise AI deployments, API integrations, and production system architectures.
• Excellent communication skills with executives, business stakeholders, and technical teams.
• Experience building scalable teams and processes in fast-moving environments.
• Strong executive presence and consultative skills.

Nice-to-haves

• Experience in AI or generative AI pre-sales engineering or enterprise deployments.
• Familiarity with enterprise architecture design, developer tooling, SDKs, and integration patterns.
• Software engineering or systems engineering background.
• Experience integrating telephony infrastructure or other complex enterprise systems.
• Knowledge of LLM architecture, prompt engineering, evaluation, and AI-powered solution design.
• Thought leadership through conferences, webinars, or published technical content.

Compensation and Benefits

• $320,000–$400,000 plus commission and equity.
• Medical, dental, and vision benefits.
• Life insurance and disability benefits.
• Retirement plan.
• Parental leave.
• Fertility and family-building benefits.
• Monthly wellness and lifestyle stipend.
• Daily office lunches and snacks.
• Take-what-you-need vacation policy.