Senior Director, Solutions Engineering
Leads the Solutions Engineering function, establishing pre-sales standards, evaluating enterprise deal quality, coaching the team, and partnering with executives on complex $5M+ opportunities. Requires 8+ years in enterprise pre-sales or sales engineering, people leadership, strong judgment, and AI/ML technical fluency.
About the job
Responsibilities
- Own pre-sales as a function by setting standards for opportunity qualification, POC scoping, and SE engagement.
- Enforce consistent qualification and delivery standards across sales opportunities.
- Challenge deals, scopes, and timelines that do not meet established quality standards.
- Coach and develop the Solutions Engineering team with specific feedback on technical approach, deal strategy, and customer needs.
- Evaluate architecture, POC design, and technical claims for feasibility and rigor.
- Partner with GVPs and account teams to qualify, resource, and manage $5M+ enterprise deals.
- Build the operating rhythm for pre-sales, including capacity allocation, opportunity prioritization, and recurring team cadence.
- Recruit and develop the Solutions Engineering organization.
- Assess deal quality and provide clear recommendations on opportunity value and health.
Requirements
- 8+ years of experience in enterprise solution-selling pre-sales or sales engineering.
- Direct experience with complex $5M+ enterprise deals.
- Experience building, coaching, and managing technical or pre-sales teams.
- Ability to define and implement processes in ambiguous or emerging environments.
- Strong executive presence and sales acumen when working with GVPs and enterprise sellers.
- Technical fluency in AI/ML delivery sufficient to evaluate feasibility and identify weak technical claims.
- Strong judgment regarding qualification, technical fit, and deal health.
- Willingness to travel and spend significant time with customers.
- East Coast location preferred.
Benefits and Values
- Inclusive workplace that encourages candidates of all backgrounds and identities to apply.
- Growth-minded environment focused on creative problem-solving.
- Culture that values truthfulness, authenticity, continuous improvement, teaching, and learning.
Skills
Pre-Sales, Sales Engineering, Enterprise Sales, Solution Selling, Proofs Of Concept, Opportunity Qualification, Deal Strategy, AI/ML, Technical Evaluation, Capacity Planning, Team Leadership, Talent Development
Similar jobs
Sales Engineering jobsLeads and scales an enterprise pre-sales Solutions Engineering organization, combining team management, technical validation, and executive customer engagement. Requires extensive pre-sales experience, enterprise AI and integration expertise, and strong consultative leadership.
Lead, hire, coach and manage a team of Enterprise Sales Executives to achieve bookings quotas. Requires 5+ years of enterprise sales experience, strong track record managing complex deals with Fortune 1000 and C-level IT executives, and regular client travel.
Leads a regional team of Sales Engineering leaders, overseeing enterprise technical sales execution, strategic deal support, capacity planning, and team development. Requires 10+ years in Sales or Solutions Engineering, including 5+ years leading frontline SE leaders and experience with cloud, observability, and security technologies.
Leads complex presales solution architecture and validation for multi-product customer environments, serving as a technical authority on trust, identity, security, fraud, and compliance. Requires 7+ years of presales experience and strong executive communication.
Principal presales engineer partnering with account executives to lead technical sales, customer discovery, solution design, and product demonstrations for Twilio communications products. Requires substantial pre-sales or technical customer-facing experience, strong presentation skills, and technical domain knowledge.