Responsibilities
Registration Management & Attendee Experience
- Architect the Attendee Journey: Manage the end-to-end registration process, including site builds, troubleshooting, and attendee communications.
- Coordinate the launch and ongoing updates of event mobile apps and tech integrations.
- Maintain the accuracy of registration data, delivering regular reporting to stakeholders.
- Collaborate with internal teams and vendors to manage check-in procedures and attendee flow.
Sponsorship Sales & Relationship Management
- Identify, pitch, and secure sponsors to achieve target sales goals.
- Serve as the primary contact for sponsors, managing all deliverables from contract execution through post-event follow-up.
- Work with agency partners to ensure sponsor branding and logistics are fulfilled.
- Track sponsorship performance, gather feedback, and produce post-event summaries.
Pre, Onsite and Post-Event Management
- Develop and maintain planning documentation, including master timelines, schedules, and budgets.
- Plan and manage session rooms, floorplans, signage, and decor.
- Serve as the lead liaison to AV and IT partners for technical requirements.
- Oversee food and beverage, entertainment, and event shipments; conduct site visits.
- Lead all onsite operations for assigned events.
- Deliver event recaps and debriefs to measure business results.
- Archive event materials and own issues from initiation to resolution.
Team and Stakeholder Engagement
- Act as the main point of contact for internal teams, executives, and partners.
- Lead regular planning meetings and communicate updates.
- Proactively identify and escalate issues or risks.
Skills and Qualifications
- Experience: 5+ years in event management, sponsorship management, and/or marketing management in a fast-paced corporate or tech event environment. Hospitality, hotel sourcing, and contract negotiations experience is a plus.
- Strategic Project Management: Proven ability to lead complex projects utilizing structured frameworks.
- Trend Awareness: Keen eye for emerging trends to create unique event experiences.
- Operational Excellence: Expert proficiency in registration management, supplier negotiation, and customer service.
- Tech Savvy: Advanced experience with event technology platforms (e.g., Swoogo), Google Suite, Slack, and remote collaboration tools.
- Communication & Collaboration: Exceptional interpersonal skills to lead cross-functional teams.
- Willingness to travel 20-30%.
Compensation
US base salary ranges from $90,000/year to $115,000/year, depending on geographic market, experience, and qualifications.
Perks
- 100% medical, dental and vision coverage
- Flexible PTO policy
- Annual home office stipend and WeWork access
- Mental & physical health wellness programs