Deal Desk Analyst
Supports enterprise SaaS deal execution from pricing and quoting through contract signature, while maintaining CPQ, CLM, and Salesforce data integrity. Requires 2–3 years of Deal Desk experience, strong analytical and cross-functional collaboration skills, and EST or CST time-zone availability.
About the job
Responsibilities
- Provide end-to-end quote-to-signature support for global Account Executives, including quote creation, pricing approvals, order form generation, and opportunity closure in Salesforce.
- Manage quote queues and approval workflows, ensuring timely responses and strong organizational standards.
- Drive deal momentum at month- and quarter-end by resolving blockers and supporting internal partners.
- Provide pricing insights, product guidance, and analytical support for complex or non-standard deals.
- Help administer CPQ and CLM platforms, including price book and legal workflow updates.
- Maintain data integrity and system hygiene across CPQ, CLM, and CRM systems.
- Support accurate order management and product and partner attribution tracking.
- Document Deal Desk processes and procedures for scalable growth.
- Collaborate with Sales, Finance, Legal, and Product to streamline deal execution, uphold compliance, and remove roadblocks.
- Serve as a cross-functional point of contact for deal-related matters.
Requirements
- 2–3 years of Deal Desk experience in an enterprise B2B SaaS environment.
- Strong business acumen, analytical and problem-solving skills.
- Experience partnering with go-to-market and cross-functional teams.
- Strong organization, attention to detail, and internal customer focus.
- Ability to multitask and prioritize during high-volume periods, with schedule flexibility at month- and quarter-end.
- Understanding of quote-to-cash processes and sales contracts, including identifying risks in deal terms and structures.
- Must be located in the EST or CST time zone.
- Ability to travel for quarterly QBRs.
Nice to Have
- Administrative experience with CPQ and CLM tools.
- Understanding of marketplace offerings through AWS, Google Cloud, and Microsoft Azure.
Compensation and Benefits
- $85,000–$100,000 base salary plus bonus.
- Stock options upon hire and promotion, with participation in secondary offerings.
- Company-covered health, vision, and dental insurance for employees and dependents.
- Flexible paid time off.
- Paid parental leave.
- Remote-first culture with coworking, phone, and internet stipends.
Skills
Salesforce, CPQ, Clm, Ironclad, Roadrunner, Quote-To-Cash, Sales Contracts, Pricing Strategy, AWS, GCP, Microsoft Azure, Order Management
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