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OpenAIOpenAI

EMEA Vendor Lead, Ad Sales

Build and scale the outsourced operating model for an EMEA and global Ads business, partnering with BPO leaders and cross-functional teams to improve revenue, advertiser growth, forecasting, quality, and seller productivity. Requires 5+ years in vendor, commercial, outsourced sales, or scaled revenue operations.

About the job

Responsibilities

  • Build and scale BPO operating models, governance structures, and performance frameworks for Ads.
  • Drive revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality outcomes.
  • Lead business reviews and executive governance forums with BPO partners and internal stakeholders.
  • Develop scorecards, forecasts, inspection mechanisms, and escalation processes to surface risks early.
  • Improve sales quality through playbooks, quality-assurance frameworks, coaching programs, and performance analysis.
  • Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions.
  • Create workforce and capacity plans aligned with demand and growth forecasts.
  • Determine which customer segments and sales motions should be handled by BPO partners versus internal teams.
  • Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity.
  • Occasional travel is required.

Requirements

  • 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization.
  • Experience with Ads, advertiser growth, performance marketing, or a comparable SMB sales motion.
  • Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn.
  • Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets.
  • Strong analytical, operational, and communication skills.
  • Ability to turn data into clear actions and work effectively across teams.
  • Interest in using AI and automation to improve execution, visibility, and seller productivity.

Work Arrangement

  • Hybrid role based in Dublin, Ireland, with three days per week in the office.

Skills

Bpo Operations, Vendor Management, Sales Operations, Revenue Operations, Performance Marketing, Sales Forecasting, Capacity Planning, Quality Assurance, Scorecards, AI Automation

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