Business Development Representative

Responsibilities

Account Intelligence and Research

• Develop and maintain deep intelligence on assigned enterprise accounts using AI tools, MCP integrations, and automated workflows.
• Monitor earnings calls, press releases, LinkedIn activity, trade press, leadership changes, hiring, restructures, and other buying signals.
• Identify commercially relevant signals and turn them into actionable sales triggers.
• Use AI for research, signal detection, summarization, stakeholder mapping, and workflow automation.
• Analyze target-account visibility in AI and traditional search using Yext’s Scout tool, including AEO/GEO insights.
• Maintain account intelligence dashboards, relationship maps, and strategic account plans with Account Executives and Customer Success.

Account Mapping and Multi-Threading

• Map champions, influencers, and decision-makers across marketing, digital, AI, customer experience, and IT.
• Build relationships with operational stakeholders below the C-suite.
• Identify account-coverage gaps and keep stakeholder maps current.

Sales Coordination and Deal Support

• Coordinate demos, discovery calls, and executive meetings across time zones.
• Customize sales decks, proposals, and pricing sheets.
• Provide basic solutions-engineering support, including demo preparation and environment setup.
• Prepare intelligence for executive engagements.
• Qualify inbound sales inquiries and route leads appropriately.
• Coordinate with Marketing on content and upcoming activities.

Sales Operations and CRM

• Maintain accurate Salesforce data and strong CRM hygiene.
• Track lead conversion, deal velocity, and pipeline progression.

Outbound and Relationship Initiation

• Conduct targeted, personalized outreach based on relevant account triggers and marketing signals.
• Set up introductory conversations and facilitate customer introductions.
• Identify and secure attendance at targeted events and hosted experiences.

Requirements

• 1–3 years of experience in sales development, sales operations, or sales coordination, ideally in B2B SaaS.
• High proficiency with AI tools for research, summarization, and workflow automation.
• Experience with Salesforce or a similar CRM.
• Excellent written communication and commercial judgment.
• Strong organizational skills and ability to coordinate across Account Executives, Marketing, and Customer Success.
• Curiosity about enterprise buying groups, agency relationships, and decision-making dynamics.

Compensation and Benefits

• Annual base pay range: $49,050–$98,500 USD.
• Medical, dental, and vision benefits.
• Life insurance.
• Short- and long-term disability coverage.
• 401(k) retirement plan.
• Vacation and sick leave.
• Eligibility for performance-based variable pay programs.