Strategic Account Executive
Drives strategic enterprise sales across Italy, building executive relationships and closing complex, multi-stakeholder deals for conversational AI and voice technology. Requires 7+ years of quota-carrying technology sales experience, a strong Italian enterprise network, and professional fluency in Italian and English.
About the job
Responsibilities
- Build and manage a portfolio of strategic accounts across Italy, focusing on Financial Services & Insurance, Telecommunications, Healthcare, and Utilities.
- Identify business opportunities where conversational AI and ElevenAgents can improve customer engagement, contact center automation, and operational efficiency.
- Lead consultative, multi-stakeholder sales cycles and build business cases translating AI voice technology into measurable business value.
- Develop expertise in the conversational AI landscape, customer use cases, competitive solutions, and emerging trends in regulated Italian industries.
- Demonstrate or develop expertise in conversational AI use cases including customer support, virtual agents, IVR modernization, and in-app assistants.
- Execute account strategies to expand enterprise presence while navigating complex procurement and organizational structures.
- Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account expansion.
- Advise C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology.
- Experience with AI, generative AI, LLM-based products, or API-driven platforms is preferred.
- Proven success closing deals and managing long, complex sales cycles with stakeholders across business, IT, legal, and procurement.
- An established network in the Italian enterprise market and the ability to build relationships at the C-suite and board level.
- Experience selling technical solutions to product and engineering leaders and translating complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Italy.
- Comfort working in an early-stage, high-growth environment and building new playbooks.
- Passion for voice and audio AI.
- Customer- and product-driven mindset.
- Native or full professional proficiency in Italian and strong English for internal collaboration.
Compensation & Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees outside main hubs.
Skills
SaaS, Strategic Sales, Enterprise Sales, Conversational AI, Generative AI, LLMs, Api Platforms, Voice Ai, Account Strategy, Salesforce, Enterprise Procurement, Complex Sales Cycles, Customer Experience, Ivr
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