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EncordEncordNew York, NY

Forward Deployed Engineer, SF

Owns end-to-end deployment of AI data platform for strategic customers, building data integrations, guiding best practices, running demos, and collaborating with internal teams to drive adoption and inform product roadmap. Requires 3-8 years in technical client-facing roles with API/integration experience.

Salary not listed
On-site3+ YOESolutions Architecture

About the role

Responsibilities

  • Own the end-to-end deployment of the Encord platform for strategic customers
  • Build data integrations and technical solutions to support customer onboarding and adoption
  • Guide customers with best practices, run demos, and host workshops
  • Communicate project plans and progress to technical teams and executive stakeholders
  • Collaborate with product, engineering, and commercial teams to feed customer insights into the roadmap
  • Help define and scale the Forward Deployed function

Requirements

  • 3–8 years in a technical, client-facing or solutions engineering role
  • Experience building or working with data integrations and APIs
  • Strong written and verbal communication skills
  • Ability to thrive in ambiguity and take ownership
  • Strong experience in a client-facing role in a high-intensity, fast-paced environment
  • Highly organised with strong time management across competing priorities

Nice-to-haves

  • Prior experience at a high-growth startup

Compensation & Benefits

  • Competitive salary, commission, and meaningful equity
  • 18 paid vacation days in the U.S. plus federal holidays
  • Annual learning & development budget
  • Comprehensive health, dental, and vision coverage

Skills

APIsData IntegrationsEncord PlatformProduct ConfigurationCustomer OnboardingTechnical SolutionsData Pipelines
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