Forward Deployed Engineer, SF
Owns end-to-end deployment of AI data platform for strategic customers, building data integrations, guiding best practices, running demos, and collaborating with internal teams to drive adoption and inform product roadmap. Requires 3-8 years in technical client-facing roles with API/integration experience.
About the job
Responsibilities
- Own the end-to-end deployment of the Encord platform for strategic customers
- Build data integrations and technical solutions to support customer onboarding and adoption
- Guide customers with best practices, run demos, and host workshops
- Communicate project plans and progress to technical teams and executive stakeholders
- Collaborate with product, engineering, and commercial teams to feed customer insights into the roadmap
- Help define and scale the Forward Deployed function
Requirements
- 3–8 years in a technical, client-facing or solutions engineering role
- Experience building or working with data integrations and APIs
- Strong written and verbal communication skills
- Ability to thrive in ambiguity and take ownership
- Strong experience in a client-facing role in a high-intensity, fast-paced environment
- Highly organised with strong time management across competing priorities
Nice-to-haves
- Prior experience at a high-growth startup
Compensation & Benefits
- Competitive salary, commission, and meaningful equity
- 18 paid vacation days in the U.S. plus federal holidays
- Annual learning & development budget
- Comprehensive health, dental, and vision coverage
Skills
APIs, Data Integrations, Encord Platform, Product Configuration, Customer Onboarding, Technical Solutions, Data Pipelines
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