Integrations Consultant - Americas

Responsibilities

• Define, manage, and execute technical requirements for strategic customers implementing Ashby with custom-built HCM integrations.
• Advise customers on integration best practices, technical configurations, and implementation approaches.
• Manage integration projects from planning through delivery, including stakeholder alignment, milestone tracking, communication, and troubleshooting.
• Build strong customer relationships and serve as a proactive guide and advocate throughout implementation.
• Navigate change-management processes and help customers adopt new systems and approaches.
• Partner cross-functionally with Customer Success, Sales, Product, Engineering, Operations, Implementation Specialists, CSMs, and Sales Engineers.
• Identify customer opportunities and improve processes and workflows.
• Manage multiple simultaneous, multi-threaded projects and prioritize according to customer and business needs.
• Support Workday subject-matter expertise in pre-sales conversations when needed.
• Coach customers and help them grow their technical capabilities.

Requirements

• Extensive experience managing and executing enterprise HCM integrations, especially Workday.
• Experience with other enterprise HCM or ERP platforms such as UKG, ADP, Oracle, or SAP SuccessFactors.
• Experience with technical solution design, integration troubleshooting, project execution, and stakeholder management.
• Strong customer-facing consulting, communication, listening, and relationship-building skills.
• Ability to understand complex technical products and explain complex concepts clearly.
• Strong problem-solving, process-improvement, prioritization, and organizational skills.
• Ability to manage multiple concurrent projects and work effectively in a fast-paced, evolving environment.
• Data-driven approach using metrics and analytics to inform decisions and measure success.

Nice-to-haves

• Workday HCM certification.
• Experience managing integrations with additional tools listed in Ashby’s integrations knowledge base.
• Experience with Ashby or similar complex software products.

Compensation and Benefits

• Salary range of $165,000–$224,000.
• Competitive compensation and stock options with a 10-year exercise window.
• Unlimited paid time off, with four weeks recommended annually.
• Twelve weeks of fully paid family leave in the United States.
• Equipment, software, and office furniture budget.
• $100 per month education budget; higher-cost items such as conferences may be covered with manager approval.