Lead Applied Value Engineer - DACH | FSI
Leads customer-facing value discovery and solutioning for strategic accounts, building Celonis use cases, demos, business cases, and proof-of-value projects. The role requires 9+ years of analytical, process-improvement, software-deployment, and executive stakeholder experience, with SaaS, process mining, SQL, or Python expertise preferred.
About the job
Responsibilities
AI Discovery & Solutioning
- Understand customers’ AI strategies and business-critical challenges.
- Identify the best problem-solution fit and translate customer requirements into innovative Celonis solutions.
Identify & Frame Value
- Translate customers’ strategic priorities into high-impact Celonis use cases.
- Build demos and business cases using industry benchmarks and best practices.
- Undertake value assessments or proof-of-value projects.
- Communicate value opportunities and strategic roadmaps to C-level executives.
Realize Value
- Facilitate business value workshops and use Celonis to identify and qualify process-enhancement opportunities.
- Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
- Present results and realized value to senior management and C-level executives.
Scale Value
- Own the end-to-end customer value journey, including landing, expanding, adoption, and renewal.
- Build strategic expansion roadmaps embedding Celonis Process Intelligence as a business-transformation platform.
- Drive platform adoption and expansion.
- Provide feedback to product development teams to enhance the Celonis platform and apps based on new use cases.
Requirements
- 9+ years of experience in an analytical role focused on demonstrating or securing value through business-data analysis, business-process improvement, and software deployment.
- Experience in a customer-facing role such as solution consulting, sales engineering, or IT/management consulting with a business software, SaaS provider, or consultancy; relevant enterprise in-house experience is also considered.
- Knowledge of business software and SaaS applications, such as SAP or Oracle.
- Experience implementing RPA or BI tools and building dashboards, apps, or action flows.
- Experience collaborating with IT teams.
- Experience identifying business use cases for process improvement and deploying improvement measures.
- Experience acting as a change agent and training users or process owners to realize value.
- Experience planning and managing project scopes, expectations, and timelines across multiple projects.
- Experience preparing and communicating value roadmaps and results to internal and external stakeholders.
- Excellent English communication and presentation skills.
Nice-to-Haves
- Hands-on experience with process-mining tools and technologies.
- SQL and Python experience.
- Domain or industry knowledge in supply chain, finance, CPG, BFSI, or manufacturing.
- Experience leveraging implementation or consulting partners.
Compensation & Benefits
- Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
- Inclusive parental leave: 24 weeks for primary carers and 12 weeks for supporting carers.
- Unlimited PTO in applicable regions and generous PTO globally.
- Flexible hybrid work model.
- Learning framework, mentorship programs, and access to a dedicated learning platform.
- Subsidized Wellhub memberships, mental-health counseling, and Wellness Weeks.
- Paid time off for annual Impact Days volunteering.
- Inclusion and belonging programs.
Skills
Celonis, Process Mining, Process Intelligence, Artificial Intelligence, SAP, Oracle, Rpa, Business Intelligence, SQL, Python, Dashboards, Action Flows, Business Process Improvement, Project Management, Stakeholder Management
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