Solutions Architect, SMB
The Solutions Architect will lead consultative presales engagements for platform customers, designing Stripe-based payment solutions, integrations, and transformation roadmaps. The role requires at least three years of customer-facing solutions engineering experience, executive presence, API knowledge, and strong technical communication skills.
About the job
Responsibilities
- Serve as a key member of the Platform account team, defining customer strategy and identifying and closing complex opportunities.
- Build trusted relationships with C-level executives and technical decision-makers, including CIO, CTO, COO, CRO, CDO, and product and payments leaders.
- Understand customer objectives and design Stripe solutions, transformation journeys, roadmaps, architectures, and third-party integrations.
- Conduct customer, industry, and competitor research and business analysis.
- Lead customer discovery, executive briefings, presentations, readouts, solution demonstrations, and strategy engagements to secure technical wins.
- Expand Stripe adoption into new markets and business units, including through local payment methods.
- Represent customer insights and opportunities to leadership, product, and engineering teams.
- Participate in sales forecasting, quarterly business reviews, and account and territory planning.
- Provide technical insight on Stripe's platform and benefits for platforms and their customers.
- Manage presales projects, proof-of-concept development, and feasibility assessments.
Requirements
- 3+ years of experience in a customer-facing engineering role such as solutions consulting, solutions architecture, or sales engineering within a global software enterprise.
- Executive engagement, group facilitation, presentation, and communication skills.
- Understanding of the software development lifecycle and API architecture.
- Ability to explain complex concepts to technical and non-technical audiences.
- Ability to understand interactions among ERP, CRM, billing, tax, and legacy systems within a platform technology ecosystem.
- Strong organizational and time-management skills.
Preferred Qualifications
- Customer-facing payments-domain expertise and experience architecting solutions for platform customers.
- Experience driving technical sales for enterprise-scale platforms.
- Experience integrating Stripe or other RESTful APIs into web applications.
- Experience designing, building, and deploying complex applications.
- Experience helping customers adopt cloud software.
- Ability to work independently in ambiguous circumstances and collaborate effectively across teams.
Compensation and Benefits
- No compensation or benefits information was provided.
Skills
Stripe, Stripe Connect, Stripe Payments, Stripe Billing, REST APIs, Api Architecture, Web Applications, Cloud Computing, ERP, CRM, Tax Systems, System Design, Proof Of Concept
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