Sales Development Representative
Generates and qualifies inbound and outbound opportunities among Australian MSPs, using high-volume phone and email outreach to book qualified meetings for Account Executives. The role requires strong communication, active listening, CRM discipline, coachability, and independent execution.
About the job
Responsibilities
- Generate new business opportunities through outbound and inbound leads in the Australian market.
- Engage managed service providers (MSPs) by phone, email, and other channels to understand their challenges and identify opportunities.
- Conduct high-volume outreach, including 50+ calls per day, to book qualified meetings for the Account Executive team.
- Share the company value proposition and answer prospect questions promptly.
- Generate and qualify leads and follow up with prospects.
- Work with sales management on targeted lists, calling strategies, and messaging.
- Maintain accurate CRM records and keep leads and accounts up to date.
- Contribute to improvements in sales processes, training, technology usage, and team operations.
Requirements
- Strong verbal and written communication skills.
- Active listening skills.
- Comfort making a high volume of calls.
- Ability to solve customer problems through relevant product offerings.
- Collaborative, team-oriented approach and willingness to share knowledge.
- Coachability and commitment to continuous improvement.
- Self-motivation and ability to work independently while asking for help when needed.
Benefits
- Fully remote work.
- Annual US Summer Summit trip and additional local events in Australia.
- New-starter home office setup reimbursement of $800 AUD.
- 12 weeks of paid parental leave for primary and secondary carers.
- Monthly digital allowance of $185 AUD for phone and internet costs.
- Monthly home office technology stipend of $40 AUD.
- Subsidized private health insurance.
- Stock options for full-time employees.
- Access to coaching and professional development through BetterUp.
Skills
CRM, Cold Calling, Lead Generation, Lead Qualification, Sales Prospecting, Account Research, Email Outreach, Active Listening
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