Sales Development Representative | Inbound
Qualifies and converts high-intent inbound prospects into sales opportunities through rapid outreach, consultative discovery, and strategic account engagement. The role partners closely with Account Executives and uses Salesforce and performance metrics to improve pipeline quality and conversion.
About the job
Responsibilities
- Respond to and qualify high-volume inbound leads via phone, email, and video outreach.
- Conduct consultative discovery conversations to understand prospect pain points, priorities, and buying intent.
- Use BANT and ICP criteria to assess deal quality and route opportunities appropriately.
- Multi-thread high-value inbound accounts by identifying stakeholders and decision-makers.
- Partner with Account Executives to transition qualified opportunities and support deal expansion.
- Maintain accurate activity, notes, and pipeline data in Salesforce.
- Refine talk tracks, objection handling, and discovery techniques using performance data and feedback.
Requirements
- Strong written and verbal communication skills with a confident, energetic phone presence.
- Comfort working in a fast-paced, inbound-heavy environment with daily call and activity targets.
- Curiosity and ability to understand complex business challenges quickly.
- Strong time management and prioritization skills.
- Metrics-driven mindset focused on tracking, analyzing, and improving performance.
- Self-starter mentality and comfort navigating ambiguity and evolving processes.
Nice to Have
- Customer-facing, SDR, or sales experience, especially in inbound or high-velocity environments.
- Experience qualifying leads or handling high call volumes.
- Familiarity with CRM tools, especially Salesforce.
- Experience at a high-growth startup or in financial services.
- Bachelor’s degree from a four-year university.
Compensation & Benefits
- Salary range: $68,000–$104,500.
- Flexible PTO, home-office equipment, health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
- United States benefits include medical, dental, and vision coverage; One Medical membership; 401(k) with employer match; fertility HRA; parental leave; pet insurance; and in-office perks.
- Relocation expense coverage to NYC or SF may be available.
Skills
Salesforce, Bant, Lead Qualification, Inbound Sales, Consultative Selling, Discovery, Objection Handling, CRM, Pipeline Management, Email Outreach
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