Commercial Solutions Architect
Designs and demonstrates observability solutions using OpenTelemetry and Kubernetes for customers during sales cycles. Partners with sales to deliver POCs, demos, and architecture guidance, requiring deep expertise in observability, DevOps, and technical communication.
About the job
What You'll Do
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
- Translate complex customer requirements into scalable, performant Dash0 implementations
- Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences
- Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
- Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
- Create and maintain reusable demo environments, reference architectures, and POC templates
- Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement
What You Bring
- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
- Strong understanding of modern DevOps, SRE, and platform engineering practices
- Proven ability to create and execute technical demos, architectures, and POCs that prove business value
- Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike
- Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results
- Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision
Nice to Have
- Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
- Active contributions to OpenTelemetry or the broader observability ecosystem
- Familiarity with CRM tools like Salesforce or HubSpot
- Experience in a high-growth, venture-backed startup environment
Skills
Kubernetes, OpenTelemetry, DevOps, SRE, Distributed Tracing, Observability Pipelines, Salesforce, HubSpot, Cloud-Native Technologies
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